A+ Pediatric Dental Care- 5th St Phila

"I called them for an appointment and I was given a date and time. They text me several times and I always confirmed my appointment. I rearranged my day and went to my dental appointment. I was told that I didn’t have an appointment. I showed them the text message and phone number and they said that they didn’t know how that happened! I am in pain and in the need of help!! To top this off I left the dentist office and went to my vehicle and noticed that I have a flat tire and there was no tire shop around!! Anyone reading this don’t waste your time going to that dentist office!!!"

"This place is very unprofessional and does not have time management. If a patient has an appointment at 10 we should not be waiting until 12 to be seen. Either have a better scheduling system or don’t double book if you don’t have the manpower to complete the task."

"My stepdaughter and husband are patients here and never complains about service or wait time. They always talk about the staff being so nice and understanding. Both family members do not worry about wait time because once in the chairs the doctors make sure nothing left undone. My daughter and husband receive all information about caring for teeth and future treatment necessary. They each say, " the doctors are very informative, do rush out the chair, and attend to them as those their the only client."

"I had the worst experience here. My first appointment was great but I was told that I would to get some fillings, I had a appointment for 2 weeks later. But that appointment was canceled because the doctor had an emergency. My next appointment was booked for a month later, I went, signed in, and waited almost an hour just to be told that I wasnt scheduled to have an appointment. So then I make another appointment for October and when I get there wasnt able to be treated because the lady at the front desk forgot to tell the doctor that I had a sheduled appointment for that day. The same lady who made that appointment. The ladies at the front desk are unprofessional and unorganized! It's a waste of time to go there."