Wendy's 120 North Hermitage Road, Hermitage, PA 16148

"The food is always good. I always get chili and a baked potato. Strawberry lemonaid. There is a very nice lady who cleans the lobby, always polite, tells us to enjoy our meal and have a nice day, that makes the visit more personal and she is very nice."

"Online order and picked up in the drive thru. Not very friendly over the speaker but pleasant at the window. Part of my order was two honey chicken biscuits. Checked the quantities in the bag before I left and drove home. Opened the biscuits and both were missing the chicken."

"We had purchased cheesy fries and when we got home the lid was not on correctly and the fries spilled everywhere. So I went back with all the intentions of paying for it. The girl that was there remembered us being there and asked what we were doing back I told her what happened she ended up giving us the fries I told her that was necessary and she insisted."

"This place is absolutely disgusting. From the start the employees were very rude and impatient. I asked for shredded cheese after paying; not realizing it costed extra and an employee snapped at me saying I’d have to pay. We then tried looking for a clean table to sit at and couldn’t find any, was told to clean one ourselves with “water and napkins”. Around the ketchup dispenser there was a literal colony of gnats hovering above it and in it. Following that one of the grill/fry cooks walked into the bathroom wearing his apron and gloves, was in there for a decent amount of time before leaving the bathroom in his apron and gloves heading straight back to the grill. Mind you they weren’t busy, there wasn’t a rush and literally no customers inside. On top of all that, I got chili and got a whole hamburger patty in it.. The manager we addressed it to didn’t finish listening to my fiancé about the situation before she walked away ignoring the rest of his complaint. This place is very unprofessional and dirty. Better off eating garbage out of a ditch!"

"We ordered 2 baconators this morning and received burnt pattys. My fiancé was in a very happy mood for her breakfast till she saw this. I called to give them a chance to make it right, asked them if there was a new cook. They replied no nothing has changed but thank you for letting us know we’ll look into it. There was not a single sorry or how can we can make this right. Horrible won’t order there again."