Quality Inn Jessup - Columbia South Near Fort Meade

"This is an older hotel that has been remodeled. I stayed on the main floor, thankfully because there is no elevator. There were some scuff marks on the walls in a couple of places, but nothing significant. The bedding was nice, and the room was clean. The room had a nice size refrigerator and microwave. The bathroom was small but adequate. The location is good in the sense that you are right beside the highway. Overall, I would stay again."

"Very bad experience. Checked in, was told our room was around back, and gave no directions on how to get there. Finally figured out we had to walk out a door that locks after you, into basically an alleyway. The rooms "around back" were downstairs and the doors to each room led directly to the outside. Which was concerning as people were loitering in the front parking lot. The room was very dirty, with stained toilet paper, spiders in the shower, spots on the wall, and leaking toilet and sink, The fridge did not work, nor did the TV, or phone. The room smelled bad. The blinds did not cover all the way. Besides all of that, we decided to check out immediately, due to not feeling safe. People were pacing outside of our door. We could see that because the light from outside was visible from the gap under the door. Since we were in the back we had to circle the building to the front to check out. Walking into the lobby I looked over to my car noticing a giant utility van was parked next to me. I saw someone tampering with my car. I set the alarm off and they hopped into the van and sped away to the highway. Very lucky to have left when we did or my car could have very well been gone the next morning. Understanding this is not necessarily the hotels' fault, however just not a safe location in general. The employee at the front desk was not very helpful. Thankfully we were able to find another hotel and felt much safer and cleaner there. However, no refund was made or any compensation."

"Horrible hotel, they actually overbooked their hotel. We came at the hotel after a long trip, and the front office lady told us we can’t have our room even though we paid for this room!! We paid for the room and the hotel was neither able to host us neither able to refund us immediately. The hotel is dirty, there is no hand sanitizer. No nothing. Very disappointed, they didn’t even help us finding a new hotel. Please, do not book a room in this hotel even if it’s cheap, because you’re not even sure to have your room neither be refunded. Overall, you’re taking a risk losing money and time."

"I had a horrible experience at this hotel, poor quality service, smoking rooms are indeed horrible. Reserved a non smoking room but was not available upon arrival to check in, was given a smoking room . Did request a change of room and was granted by the staff on the last night. Had to wait long for rooms to be cleaned when arrived out of state to the hotel after a 6 hour drive. Breakfast was non existent, customer service unbelievably bad. Was charged twice for one of the rooms. Will definitely not stay there ever."

"It appeared that the rooms had been freshly remodeled. They were very clean up to date. Bathroom was very clean. Plenty of towels and fluffy towels. Bed was very comfortable. We had a king room. We were staying with a dog and they were very accommodating for our pet. Will definitely stay here again if we're in this area and would recommend it to anybody."