Allister Primo - State Farm Insurance Agent

"I always receive top tier service from them. From the owner to everyone I speak to, I feel like I receive white glove service. I was very pleased with the service I received from Andy. He is knowledgeable, patient, funny and most important, proactive. He’d done his research and so I didn’t have to spend my time answering questions that are in my files. Great job Allister, Andy & team!"

"I can not be happier than dealing with such a great State Farm agent like Allister Primo. Ask for Kate, she is the best of the best in everything. high skilled agent, great communicator, always address all my concerns and issues, provide the best premium quote ever and, response as fast as a falcon. Thank you Allister Primo for having Kate in your team."

"I have worked with Kate twice on renters insurance. Moving is not a pleasant experience and dealing with various vendors can be challenging. State Farm was the exception. Kate made everything easy. She set expectations on process and pricing and exceeded my expectations - even the second time when I had high expectations because I had worked with her before! She is positive, knowledgeable, efficient, and all around helpful."

"Working with Sean Steinhauer on our landlord insurance policy was a breeze. Our former insurer raised our rates over 137% so when it was time to breakup, we started researching local providers and are thrilled with his level of communication, timeliness, and going above and beyond to submit our cancellation notice and notify our mortgage lender, too. Thanks to the Allister Primo team!"

"I have an umbrella insurance policy with Primo's State Farm for about 7 years now and it has been a great experience until I received a note about needing to get my roof redone. I called the office to get a better understanding and I will say that Kate Harrington, one of the agents, IS ABSOLUTELY THE BEST! Kate provided the best customer service I have ever received in my entire life! I received a notice stating that my home insurance policy was going to expire on 7/28 because I never responded about updating/fixing my roof. I had a year to do this but overlooked it. I ended up speaking with Kate about this. She answered all of my questions in regard to what I needed to do for my roof and to keep my home insurance with State Farm. I honestly was ready to look for another home insurance company, but her knowledge and empathy really eased my frustration and ignorance of the matter. She was very understanding and did everything she could to provide me the details I needed from underwriting so I could mend this issue. In addition, she stayed on top of the entire situation after I told her I would get the roof fixed. From beginning to end. Once I got the roof fixed, two or three days before the deadline, Kate was on it! She sent my roof receipt, warranty and photos to underwriting immediately and gave me updates on what would happen with my policy. I mean, she is just amazing and really helped me. I'm sure she was "just doing her job" but to me, I felt like a VIP client! I am very grateful for Kate's customer support. "10 out of 10, highly recommend...KATE!""