CVS Pharmacy

1201 South Hayes Street, Arlington, VA 22202

"Went in to the urgent care clinic. Kiosk inoperable. Then BOTH of the care providers walked out to lunch while I was sitting there waiting. Way to go, providers."

"Not very responsive or helpful. Good luck trying to get anyone to answer the phone. I was on hold for 2 hours with no answer."

"Don’t use this pharmacy. Slow, and not organized. I called to confirm it was ready, they told me it was, and when I went to pick it up it wasn’t ready. Will not use again."

"I had an appointment at the MinuteClinic for today at 10:40 a.m. Got lots of automated reminders and pre-check in requests. Was asked to be there 10 min. early. Followed all instructions. Arrived at 10:30. To my surprise, the clinic appeared closed. There were hardly any employees around (maybe two in the entire store). A sign on one of the doors said the clinic opened at 9:00, but when I checked with one of the employees, she said: "Today is what, Sunday? It probably opens at 11:00." She didn't know what to say when I told her I had a 10:40 appointment. Waited 15 minutes without speaking to anybody else. I may as well have shown up at midnight. If you can't trust CVS to even staff its operations properly, how can you trust them with any health issue? I would never come back here nor would I recommend it to anyone."

"I always receive the best service at this cvs pharmacy. They are very attentive and professional. Especially Dr. Negusse and his pharmacy tech Ebony. Also the pharmacist Dr. Jung is also very helpful and professional. I live in Fairfax Virginia but prefer to come to this pharmacy for my mother's and my medications. Very efficient and expedient filling of the medication."