Giant Pharmacy

"After failing to get my Moderna booster at a CVS pharmacy, I drove from Bethesda to the Giant Pharmacy at 625 Hungerford Drive, Rockville, MD. On the phone, they said that they had Moderna and Pfizer and that walk-ins were welcome. Wrong. A pharmacist or pharmacy employee told me that they only give the vaccine by appointment. I told her about what the phone said, and she repeated that they don't accept walk-ins. Her tone was rude. By the way, this has been my experience in many pharmacies. Do they select pharmacists and pharmacy employees to be ruder than the average supermarket employee? After two failed attempts to get the booster, I understood how some people may not get vaccinated for lack of easy access."

"This pharmacy has been nothing but problematic since I've used it. They've not informed me of issues with prescriptions. They've misinformed me about availability of important medications, the staff is not accommodating. They've left me waiting for an hour or two for a 10 minute refill just to let me know they can't fill it after I complain. I'll be switching to someone else as it's just ridiculous at this point."

"This is a review of the pharmacy NOT the grocery store. Every time I come to the Giant pharmacy and have to deal with the lead pharmacist - I think her name starts with an H (she has olive skin tone, brown hair, middle-aged), I have the WORST experience. She's rude, has zero sense of customer service and does nothing to assist customer concerns or alleviate any forms of anxiety. Honestly not sure why you would work as a customer serving pharmacist with that kind of temperament. Will be switching pharmacies for sure."

"I've been coming to this grocery store for YEARS and rigilously used their pharmacy. I stopped because they didn't carry my medication and recently decided to come back and had the WORST experience. The other pharmacy assistants or pharmacists have been amazing and kind but specifically the head pharmacist Helina (I believe is how it's spelled) is awful in how she treats customers. I've been having problems with my medication prescription however she did nothing to help alleviate the problem or try to help ensure I would leave with my meds. Instead she brushed me off. Even if it was a problem with my insurance (which it wasn't because I called to double check) she was extremely rude and it was uncalled for. Already switched over to CVS pharmacy because of this situation."

"Solid grocery store that is clean and convenient"