Quick Lane at Springfield Ford 50 Baltimore Pike, Springfield, PA 19064

"Terrible,terrible experience. Waited 5 hours for a brake job. The service guy never once gave me any updates. I had to go up several times to check and he acted like I inconvenienced him. I’m sure he wouldn’t have liked waiting for that long either. The sales guy went and checked for me as well. Terrible."

"I went to this location for a coolant leak fix last year and after a couple days at their shop, they told me they had found and fixed the problem. Recently, I have had the same issue reappear and I went in and they fixed it again, allegedly.It is leaking again now, but I won't be going back. I have very low confidence in this location's service. You'd be better off honestly going to the one in the city. Also, I have found some of the people working the desk there to be somewhat passive aggressive in their tone when they speak to you. Not my fault you work there."

"There is nothing quick about it! I scheduled an appointment on line and arrived 1/2 hour before the appointment(11:30). Was told they had to see if they had the brakes I needed and would get back to me. (Arent brakes typically available in an auto shop???). An hour after that they came back to say the brakes were ordered and would be there soon. An hour after that they informed me they just arrived and would take another hour to put them on the car. As of this post, I'm still waiting and there have been no more updates. Must be due to the look of displeasure on my face!!!!!"

"I went there for another reason, not oil change. When you enter, they have so many people standing around, but they each wait one another to great you, that was little weird."

"Vert helpful staff and they have ford brand fluids like motorcraft orange coolant, about $17 for a gallon, not only is it nearby but it's also cheaper than buying it online. They had me in and out real quick."