Hilton Garden Inn Wilkes Barre

"The good part the staff was pleasant upon check in. Now to the bad this hotel is VERY VERY dated. I felt in a time warp. The sink dripped continuously. There were stains on the seat in our room. I was almost embarrassed by the look of this. No vent in the bathroom, furniture had chips and nicks in it. Even though the lobby looks updated there were stains on the curtains. It does look like updates are trying to be made but if I knew this is what we were getting I would’ve stayed elsewhere. Pillows were horrendous they went completely flat when laying your head on them. Shower felt dirty.If you are expecting normal Hilton or Hyatt quality this is not the place. Sorry but pictures are deceiving. If we were not exhausted from attending ours sons funeral that day we would have checked out and went elsewhere."

"We stayed here 11/25 for one night. The location was perfect. Check in was quick. We were initially assigned room 216, but there was constant barking from next door, so I asked to be moved. We were moved to room 206 just down the hall. The water in both rooms took at least 5-10 minutes to get hot, but the room was comfortable & most importantly had a Keurig! The hotel is currently under renovations. The pool area is closed. We will definitely stay here again on our next trip, as the location was perfect. Update: We stayed 1/17. The digital key in the app wouldn't work so had to check in manually. First rm 235 the shower knob fell off. Maintenance came up, but it couldn't be fixed so we were moved to rm 102. Great stay otherwise & we'll definitely be back as we travel to western MD/WV frequently."

"Pretty good hotel overall. Lobby was just renovated. Other renovations seem to be in progress. Rooms could use updating but are clean. Other guests were noisy and you could hear them through the walls. Staff was great. Breakfast was pretty typical eggs bacon sausage pancakes waffles home fries etc"

"Very convenient location right off the highway. Plentiful parking. Next to a shopping plaza with a number of restaurants as well as a big Walmart. Rooms are standard HGI, so it's spacious and comfy. Front desk was friendly. Breakfast was what you'd expect. I have no complaints at all."

"The hotel is beautifully decorated but that is where the good review ends. I arrived to find out that the pool and hot tub were not open due to renovations. This was NOT reflected on the website. Other area hotels were booked so I was unable to change where I stayed. This was booked about a month ahead of time. Then in the room the TV would continually freeze due to the wifi and the shower took nearly 15 minutes to heat and I was told that it was due to the fact that there weren't many people in that part of the hotel so it would take longer for the hot water to get to me. I've never heard that before but OK that sucks! The next morning I went down for the buffet breakfast. $15 gets you cold scrambled eggs that tasted like they were from a carton, cold slimy sausage links and cold well done bacon. They do also offer cereal and juice and muffins though."