Sarku Japan

"I would give this place zero stars if i could! DO YOURSELF A FAVOR and don’t order delivery from this place and just do carry out and pick it up yourself. They give your order to any random person, and don’t bother remaking it or trying to help a customer out. The delivery person wasted their time! No appreciation for customer service or trying to give customers the best possible service when ordering for delivery!"

"Got California rolls here recently and I’m not sure if it was the imitation crab or the rice that was bad. But I definitely ended up with food poisoning. Went back to talk to the manager and she argued with me everything out here was placed in the morning. Then checked the temperature for the imitation crab which she claims was 38 and said it’s should be 40. Either way by the time I got to my car (5 min walk) and started eating , I can literally smell something spoilt. There’s only 3 ingredients and I know it was NOT the avocado. I asked for the 800 number which she couldn’t find but gave me the Canadian number. I called them earlier and left a message and also the 888 number. Do not eat there if you want fresh non spoilt food."

"If you trust him doing Japanese food, you should come here. I have no other question, due to all the material are here."

"Argued with me for my full 30 minute lunch break after taking my money about whether my order was at their location or not (my text literally read their location out to me). I had to dig through a broken app to find my past orders and show that it was indeed accepted before they even STARTED on ny order. What was once a decent place has been co-opted by the laziest people possible. Who argues about an order they could just look up?? Tempted to sue over the clock time I'm losing just to be able to eat today."

"Full 2.5 star rating for this place. “Sarku” is not a Japanese name or word … Just one more in a huge line of wannabe Japanese eateries out there. This one fits well with the mall that it’s in. Although it seemed safe when we were there, you’re looking at 2 to 3 stars all around. Food was hot and looked fine. Rice, which should be the most important element of a Japanese food, was very very bland. The operators of this establishment should watch and emulate “Jiro Dreams of Sushi”."