Kura Revolving Sushi Bar

"Been to other Kura locations and I was ecstatic about seeing this one during my travels. It is a rather delightful experience when things actually go the way it is supposed to. If this is about to be your first time going, I implore you to avoid this location and go to another site instead. To begin, I never had service for the near hour I spent at this location. Not to mention, there was hardly any sushi so I got to see empty plates dance for over 40 minutes and manual orders were non existent. To put in perspective, I have been at a much larger and busier location where service and orders were handled in a timely manner. I was informed to utilize the "call" feature if orders were not going through and not a single response was acknowledged. At the end, I felt disrespected especially when workers were standing and joking around as other customers were waiting to be assisted. Don't make the time to come to this location otherwise you are coming in for a circus of empty plates and unprofessionalism."

"My group waited for maybe 45 minutes out in the cold after signing in. I think they missed my name or something, since they only noticed after we asked why people who came after us were being seated earlier. It was a little frustrating but this is one of the only conveyor belt sushi restaurants near me so I'm just happy that this restaurant is here. The food was good, and the ordering process was simple. I should mention that it's not as clean or affordable as Kura Sushi in Japan, but you can't really expect that from here I suppose."

"I came here to eat lunch with my family and was highly disappointed. The food was great, it tasted fresh and delicious. But their system crashed before we even sat down. So when we sat down they didn’t notify us that their card payment system wasn’t working. I only found out when we asked for the bill. One of my family members went to an ATM to get cash, but then their system came back up. I decided to just pay by card, then when I received the receipt I noticed they overcharged me. Then they had to refund me and charge me again. From asking for the bill to leaving took to about 20 minutes. I’ve been to other Kura chains in CA and Japan and this one doesn’t compare to those."