Sakura Japanese Steak, Seafood House & Sushi Bar

"No surprises here with the menu, pretty similar to most Japanese Steakhouses. Good service, good food. The place could use a little updating but overall it is what you expect when you come here. We usually visit when friends suggest because there aren't many low calorie options. Hibachi Salmon is one of my favorites- first thing onto the grill, one of the last things to come off. A nice sear, then sauce on top. Very delicious with white rice."

"I tried very hard not to write this complaint. However I’m getting zero correspondence or even acknowledgement of my complaint and it’s been over a week. I visited this location with my family and was humiliated in front of several onlookers in which a few began recording. My husband saw hair in his soup. I mentioned it to the chef and the chefs response was” our people don’t have hair like that yours do” . Did not offer a new soup- in fact he laughed. I asked him is he implying that because we are black and our hair is curly that this is my husband hair? My husband is BALD! Unacceptable that we didn’t receive the same service as any other paying customer because our hair is curly. To add insult to injury my daughter then saw hair in her food and when I mentioned to the chef he smiles. There’s so much more to tell about this experience I just am so humiliated, embarrassed, and on top of everything else I had to beg the manager for my bill. The chef made racial statements to my family- made us feel less than human and embarrassed and humiliated my family in front of a whole Restaraunt of people. We were not treated fairly at all we were stereotyped and mistreated because of the texture of our hair. We were made to feel BLACK and unworthy of a new soup! Manager tried to do damage control but it was too late. I’ve sent several messages to corporate and have gotten ZERO response. I will never give Sakura another penny and I will be pursuing legal representation since I can’t even get a response from Sakura. If the chef had just apologized and offered us a new soup it wouldn’t have been a big deal- this is our fave restaurant and we frequent. We drove 45 minutes to get there. Instead, he made derogatory statements, refused to treat us like any Restaraunt would treat any normal human being. No one should ever have to experience this. But because I’m black with curly hair we weren’t given the same treatment as everyone else. I’m disgusted with Sakura and I want them to take responsibility for what happened and how they made me and my family feel. They ruined our entire weekend and to add to that my 19 yr old son got sick after eating his food (he’s the only one that ate). Still no response from GM , nor corporate. A customer complains of racism and sickness and no one responds for over a week but the MGR made the GM aware?????? Manager claims he doesn’t know the name of the general manager but says he did make the GM aware of the incident. So why hasn’t anyone followed up? Total disregard for what took place. This is absolutely unacceptable. Never again. I’m hoping this review will inspire someone to contact me. I gave the manager my name and contact info! I have video recording of the incident."

"Food was tasty. Nice Hibachi dinner. Service was great for our party of 20. Everything went smoothly."

"Went here to celebrate a birthday and had a great dinner. I got the chicken teriyaki with fried rice and chicken liver as my appetizer. The food tasted great, my favorite item being the fried rice. Bonus points because they gave the birthday boy a free slice of cheesecake. Only complaint is there was a random odor that smelled like a bathroom that came out of nowhere, but it disappeared. Overall a great experience."