Polo Ralph Lauren Factory Store

"I had an excellent experience with Lamar. He was helpful, attentive, and went above and beyond to assist me in finding the perfect items. I highly recommend this store for their outstanding customer service."

"I bought a jacket that was priced at $698 and he roung it up at $798,I don't understand. At half price it should have been $350 not $399."

"I’m a native NY’er that has been wearing Polo since a child. I’ve been to a ton of Ralph Lauren stores and outlets.However, my last two visits to Arundel, I was highly disgusted with the cashier. Ironically, I had the same cashier twice, last Saturday 10/28/23 and yesterday 11/3/23. It was a young blond, white, with a bun who kept asking for tips. I was with my daughter the first time (buying) and yesterday (returning & buying) with my husband and daughter. I made very large purchases both visits and I guess she thought I was the scarecrow from Oz too. We were very angry that she asked multiple times for tips both visits, “if you use your coupon, I don’t mind taking a tip” and “you know I take tips” over and over again. I have never in my life been asked for a tip at any Polo store, let alone having a cashier begging for tips. I checked her both times, and I will be writing corporate and making sure this does not happen ever again. Hope someone else lets Polo know about this young lady because she is not being professional."

"I browse here, often. Probably walk out with an item every 1 out of 4 visits. But, that's personal. It's a great selection of clothing. Tip quality for reduced pricing. I recommend you sign up for the membership, so, you will be able to save money money and stay looking fly in your Ralph Lauren! Get more Polo Sport gear for the Big % Tall section!"

"Everything is here when I want it and how I want it. They always have my size, and I mean everything from the long sleeve button up shirts to the polo short sleeve shirts. It brings back memories of USA boutique back in the day but 100% better all the way around. Sometimes it can be a long line but it's well worth the wait! The girls there are nice to me and help me if I need anything. Excellent customer service!!"