THE TIRE NETWORK 1024 South Hanover Street, Baltimore, MD 21230

"I’d like to share a wonderful experience that I had at Tire Network. Recently, my dashboard lights were on and Joe checked and repaired them in a short amount of time. I’ve been using Tire Network for years. They performed my vehicle’s state inspection and have fixed numerous other things for me. I highly recommend this family business. Above all, Joe has kept my car in tip top shape since 2005."

"This place is a complete waste of time and money. Save yourself the hassle and find another place, especially if you are a female and/or needing a vehicle inspection. I honestly don't know how they are an authorized inspection station and should absolutely be reported. I scheduled an appointment for an inspection as I'd recently moved from out of state. I showed up at the scheduled time and they had no record of my appointment. This is when I should have walked away, but they said they could get me in and that it would be 2.5 - 3 hours so I made the unfortunate decision to proceed. EIGHT hours and several phone calls later I am standing outside of their window because they had not called that my vehicle was finished and it was near their closing time. The vehicle did not pass inspection, which was ok because it's an older model and I understand Maryland has a very stringent standard for registering out of state vehicles. What was not ok was the excessive amount of repairs that were mansplained to me as though I am just an ignorant female that will believe and pay for anything I am told. I was promised an estimate for the repairs that were allegedly necessary would be sent to me the following Monday and SURPRISE, over a month later and I still have not received an estimate. I went to a more reputable shop where again, my vehicle failed inspection, however the repairs were fair and legitimate and within 4 hours they had my vehicle repaired and inspection passed. Save yourself and go elsewhere to begin with!"

"Horrible customer service. I spoke with the guy that works on the cars (possible owner) to schedule a tire replacement and alignment. Got there at the scheduled time, called since no one was at the window. Spoke with him about where to drop off, confirmed that it would take 1.5 -2 hours as he said over the weekend when I made the appointment. He confirmed that time frame but was very rude then told me he had alot to do. He said when do i want it back. I mentioned that if it was going to take about 2 hours around 10 would be fine. He was raising his voice and was very rude, he then hung up on me while I was at the bay window. I told the woman at the window (she was there while this was happening)that he had just hung up on me. He then came out yelling at me, told me I was taking too much of his time (I literally was trying to drop off my vehicle to get stuff done and get the instructions on how to do so and when it would be done) and he told me to go to Good Year (we had spoken about Good Year when I called about prices and he was bad mouthing them on the phone) that he wasn't going to do my job. He didn't want to do it. I was so confused as to why this was happening and why he was treating me like this, as I had not been rude, disrespectful or loud. I did infact go to Good Year and they were super helpful even with out an appointment. They were very kind and when I mentioned what happened there was someone in there that had a horrible experience at tire network also, as well as a man that delivered to them in the past and spoke on how horribly he was treated."

"Overpriced. They charge $150 for the car's inspection (required by MD) and if the inspection fails another $75. Other shops charge $90 and if the inspection fails they either don't have an extra charge or $45. Great customer service until they have the car is in the shop then their attitude is negative."

"After I was rear-ended I took my car to Joe at the Tire Network since I trusted him bc he did some work on my car previously. He took on the challenge of repairing it. He is thorough and detail oriented and gave me my car back in tip-top shape. I highly recommend his work."