Jiffy Lube,

1704 Woodlawn Dr, Baltimore, MD 21207, United States

"awful staff. Can barely converse with a customer. Get overwhelmed by like 3 cars. Was basically refused service because the guy couldn’t actually provide information. Extremely unprofessional. I will never trust my vehicle at a place where they are overwhelmed by a simple oil change. Wow pathetic."

"Would give this negative stars if I could. I was refused service. Staff members especially the manager and a mechanic named Dante were horrendous. I got work done on my car at this particular location back in November, which is why I chose to come back today. They refused to work on my car because the original employees had been reassigned to another Jiffy location. When I showed the manager that the Jiffy lube warranty website states "if you are within 25 miles of the original repair location, jiffy lube is responsible for the repair", he responded, "I don't care what the website says, I'm not helping you!" DO NOT GET YOUR CAR SERVICED AT THIS LOCATION. THEY ARE MEAN AND AWFUL AND WILL GOSSIP ABOUT YOU TO THE REST OF THE STAFF."

"I was delightfully greeted by staff, advised very quick observation of what my vehicle was needing and the services were performed very efficiently."

"Very horrible service. Everyone was very polite but when my car went through for oil change was done very quickly. I wasn’t even sure if it was done correctly. The light in my car still telling me I need to get a oil change. My car was not vacuuming when done with oil change my windows were not clean. Those are things that comes with the oil change that was not done to my vehicle. The workers were hanging around talking had enough time to do all these things, and it was not done. I made sure to empty out my vehicle from the front seats in the back and the trunk. Just for them not to do the correct service. Never again!"