Eternal Trendz Customs

"Where do I begin. In June of 2021 I dropped of my VW Bus to have some fab work done and a paint job. I gave them 4500 at the time to begin my project. They gave me a quote of 9k. I left my bus with the understanding that the fab work included a 21 window conversion from a 11 window also included some rust repair to the body and paint. During that time they changed locations and the manager took my bus to his house. 1 year later they had barely touched it. In December of 2022 I drove to see my bus and found they had only worked on the quarter panel and tapping 1 rear window in, nothing else (I had to pull my bus and take it to Grumpys Metal in Huntington Beach CA paid them 6k to do the job Eternal Trendz was supposed to do the roof conversion) that's also when the manager asked for an additional $1500 to finish my fab work so I gave it to him under the assumption that the work would be done within months. It’s now January 2024. And my bus is no where near done. I requested a partial refund but William the owner is dodging my calls. I am ok with them keeping partial payment but I deserve my money back. They’re crooks. Be careful. Spoken to Kaitlin who is very rude when all I want to do is get my money."

"I came here as a local who wanted to support a local business. WORST MISTAKE. I told Jay to text/call me to let me know how much it would cost me to put the grill on. I get a call saying the car is ready with an astronomical bill. They did not tell me the price up front like I asked. (What if I didn't have the money?). On top of that I also got the side air intake vents wrapped from chrome too black. They did not remove them to install the wrap causing some of the chrome to still show from certain angles. I would not recommend this shop nor will I return. Do better and don't try to hustle your customers."

"Don’t go to this place. They severely overcharge you. Went to them a week ago and they charged me $300 to mount and balance my tires on my car. I go back today to support them and they charged me even higher for my wife’s car $330. My car is a high performance damn near race car and my wife’s car is a Mercedes. Don’t know how it was higher. Furthermore, I’ve never paid over $300 to have some tires installed. Avoid this place! I won’t go back!"

"I would like to say that our experience with Eternal Trendz Customs was GGGGRRREEEAAATTT!!! We took our Corvette there and Will was able to create a wonderful package for us. Will was able to tell us things about the car we thought we knew and made some good affordable recommendations for us. He and the Staff made GREAT things happen!! Their Customer Service was Outstanding as well as their Product Knowledge and attention to detail. Quick turn around and fair Prices!! We really enjoyed the work that was done to our car and the way we were meant to feel as we were more than just customers, more than friends, Eternal Trendz made us feel like Family and no we are not getting paid for this or getting a discount on my next repair, just really good folks, and we had to share it!"

"This is the worst place to get your windows tinted. I will NEVER give this company any sort of business whatsoever. Tried to keep my consumer dollars local since moving to Waldorf, but had to take my vehicle back up to D&L Tinting in Baltimore County to get my windows redone. This is the second car in which I had to make three... That's right, three trips to get the tint right, and it still wasn't 100%. They charged me $250 for what looked like a $100 tint job. Also wanted me to pay $50 extra to cover the dot matrix on my rear window, whereas other places like D&L include this in their price. This place sucks with everything. Customer service is lacking as well. If I could give a negative rating of this place, I would."