Hank's Auto Service 226 Mechanic Street, Bethlehem, PA 18015

"I got a flat tire called them. I 15 20 minutes they were out. Very polite. Very respectful. Definitely would use them again."

"Really good guy. Arrived just when he said. We, including the car, felt cared for."

"I took my car in for a routine brake pad replacement, they left the car with many warning lights on because they broke or disconnected the caliper plugs. Additionally the caliper bolts were all loose and needed to be tightened. I was told they needed to order a new part to fix the issue, and they would have to charge me for it. Accidents happen, but this level of damage is unacceptable for a routine job like that."

"Great Service. We used for Towing services and their rate was cheaper than other places too. We will definitely use them again. Thanks for everything."

"My local garage wasn't able to get me in for an oil change so, I used Hank's for the first time last week. Hank was so nice that I feel a bit bad leaving a negative review. I took my car in for an oil change and to have two headlights and a fog light changed. They had my car for three and a half hours. After three hours I finally told the mechanic that unfortunately, I had a funeral to attend and I needed my car back. I kept being told it would just be five more minutes but, another half hour passed. I would have also been more understanding of the long wait time if I had just dropped in but, I called and made an appointment. When I arrived that morning, no one had any idea I was coming and they didn't have the bulbs they needed for the car. I ended up having to tell them to forget the fog light because at that point I was already fifteen minutes late for the funeral I was attending. When I went to pay, they charged me for all three lights and I had to remind them they didn't change one of them. I'm also pretty sure they only changed the headlight that was out, not both but charged me for both. The total price ended up being over $250. I was charged $125 in labor for an oil change and two lights. Even the dealership wouldn't have charged me so much. Every other time I've had this work done, it's cost at most $75 for the oil change and $35 for each light and I've never been charged for labor. I have no clue how they arrived at $125 for labor. I waited for my car and it sat there for a majority of the three hours and was being worked on for about one hour. I feel like I was really taken advantage of and I won't be back."