Bethlehem Ford Service Center

"I recently had the pleasure of purchasing a new Ford Lightning at Bethlehem Ford, and I must highlight the exceptional service provided by Courtney. From the moment we stepped onto the dealership floor, Courtney made us feel welcomed and at ease with her warm and professional demeanor. Her product knowledge was impressive, effortlessly answering our myriad of questions about the electric truck. The process of purchasing a vehicle can often be cumbersome, but Courtney navigated us through the intricacies with ease. She was transparent about pricing, patient during our test drive, and thorough in explaining features and financing options. What stood out most was her non-pressuring approach, giving us space to make an informed decision without feeling rushed. The efficiency and friendliness of Courtney's service transformed what is typically a high-stress activity into a remarkably smooth experience. Her attentiveness and commitment to customer satisfaction were evident in every interaction, making us feel confident in our purchase. Bethlehem Ford is fortunate to have Courtney as part of their team, and because of her, we are now proud and happy owners of a new Ford Lightning. Her professionalism and dedication to excellence have not only won our business but also our trust and future recommendations."

"I can’t say enough about Nick and the service team at Bethlehem Ford. I kinda bent a tie rod two days be for leaving on a trip to the dunes. Nick had the parts ordered and truck back in my hands in plenty of time."

"This place is easy to make an appointment at as they frequently have availability and their prices are pretty fair. I've been here multiple times for services and, in general, I've been satisfied. However, their big problem appears to be length of time. They frequently take an extremely long time to finish jobs. Even simple ones. Several times, I brought in my car for simple oil changes and inspections. Nothing complex, yet my car would remain there for 6+ hours. A few times, I notice I would get a call shortly before closing time making me wonder if the only reason my car was done is because they were forced to finally get around to doing it. Overall, I would rate this place mostly good. I just don't recommend scheduling a job on a day when you have to go to work or be elsewhere."

"I was very pleased with the scheduling process, drop off, payment and pick up of my vehicle. But the best thing for me was the video step through of my car and it’s condition. That made sense to me and helped me to understand my car on a different level. Top notch!"

"Drop my car off for a recall. They didn’t have the parts so I had to wait 2 days. Then when I get me car back the steering wheel is turned all the way to the left bout is driving staring and my ac wasn’t working. Drop off the car again only for them to tell me they didn’t tighten a bolt on the steering wheel and didn’t plug in the ac."