Marlow Auto Body & Service Center 4515 Saint Barnabas Road, Temple Hills, MD 20748

"Very positive experience -- brought my car in after someone hit me in my parking lot. I have Progressive and they wanted me to use this shop, it's right next to an Enterprise rental place so that's helpful. Carla, the shop manager, was very communicative and was correct about timings -- she estimated a week and the car was done in 6 days. Work looks great, no complaints!"

"The service was awful and delayed. Initially, my car should have been a 2 week job, but it took nearly 8 weeks. I called to follow up on multiple occasions and I was told that Jimmy (the manager) would call me back and he never did. After I picked up my car, I noticed that they left the intake tube in the back of my car. I brought it up to Jimmy and he didn’t know what it was, but he had a mechanic install it before I drove it. The fact that the intake tube was in the back seat and not installed shows a lack of quality insurance. Additionally, their delay caused me to incur overage fees with the rental company, so their lack of service and follow-through has made it difficult for my insurance company."

"I have been a loyal customer of Marlow Auto Body Shop for quite some time now, and I can confidently say that they consistently deliver exceptional work. Every time I bring my vehicle here for body work, I am never disappointed. One of the standout features of Marlow Auto Body Shop is their commitment to providing great customer service. From the moment I walk through the doors, I am greeted by friendly and knowledgeable staff who genuinely care about my experience. They take the time to listen to my concerns and ensure that all my questions are answered. Their attention to detail and personalized approach make me feel valued as a customer. Throughout the entire repair process, the team at Marlow Auto Body Shop keeps me well-informed about what's going on with my vehicle. They provide regular updates, keeping me abreast of the progress from start to finish. This level of communication not only alleviates any anxiety I may have but also demonstrates their professionalism and dedication to customer satisfaction. But what truly sets Marlow Auto Body Shop apart is their exceptional workmanship. The repairs they perform on my vehicle are consistently top-notch. The skilled technicians at Marlow Auto Body Shop pay meticulous attention to detail, ensuring that every repair is done to the highest standard. When I pick up my vehicle, it looks flawless, as if it just rolled off the showroom floor. In addition to their exceptional work, Marlow Auto Body Shop has earned my trust through their reliability and consistency. I know that whenever I bring my vehicle here, I can expect nothing but the best. They take great pride in their work, and it shows in the results. In conclusion, I highly recommend Marlow Auto Body Shop for their exceptional work and outstanding customer service. They consistently keep their customers informed, from the beginning of the repair process to the very end. With their unwavering commitment to excellence and their exceptional workmanship, Marlow Auto Body Shop has earned my loyalty and trust as a satisfied customer."

"Outstanding! Learned about Marlow Auto Body from my insurance company. The staff were efficient, knowledgeable, and got our vehicle's bumper repaired in mint condition and on time per their estimated completion time. At drop-off and pickup, we were in and out within 10 minutes. Carla Reyes, Body Shop Manager, kept me well informed of the work to be done, broke down the costs and our responsibility (deductible), and when the work was expected to be complete, and she kept me updated via calls at every step in the process. And while she wasn't there the day we dropped the vehicle off, she was there at pickup, brought the vehicle out to us, and was such a joy to speak with. Not to mention, the bumper looks exactly as it did when the vehicle was first purchased. Hopefully we won't have to deal with further damages due to another driver's negligence, but if so, I won't hesitate to return to Marlow Auto Body. Thank you all!"

"Good morning this is my third car I took to this location. The work was f this body shop is beyond exceptional. I brought my 2012 Kia to the location twice the second time it was totaled this year my 2018 Kia optima which I just knew it was totaled but baby let me tell you how Marlow auto body put Annie back together and she is now home."