Koons Clarksville Chevrolet Buick GMC

"The process of buying my car from beginning to end was superior. Corina, Isha and Jordan were efficient and took their time explaining all the little details that can become confusing real quick. I would buy a car from this dealership again. Thank you for making my dream of owning a brand new Chevy Blazer the best ever!!!"

"As soon as I walked in the door, it was a different experience from the other dealerships I had visited during my car buying process. I felt very welcomed and the staff was extremely accommodating. As a first-time car buyer, I heard all about the terrors of negotiating the best price, but that was not the case here. The salespeople were transparent and open to answering any questions. I felt like they were actually interested in giving me the best deal out there."

"Don’t go if you’re trying to trade something. When I sat down, I told them what a bad experience I had with Hyundai. I told them they weren’t going to give me enough for my trade. I was told because I was trading in one GM product for another, I would qualify for some discounts and incentives. That was a lie. They offered me $4000 less than the trade in value on my car. I have been in auto lending for 15 years. I pulled my trade value from three different sources before I went in. My car is in perfect condition. I didn’t qualify for any additional discounts or incentives because I am not a first responder or in the military. All that stood between us making a deal was $3000. If they can offer thousands of dollars in discounts, I am not sure why we couldn’t make a deal. This would have been my third purchase from a Koons Dealership. Now, they’ve lost a customer for Koons and GM as a whole. Also, they love using NADA/J.D. Power to value their cars for sale, but say that the same source is not accurate when it comes to valuing a trade."

"Can't speak for their sales staff, but if they are anything like their service staff, I'd avoid this place. Back in August their service staff left several large scratches in my door, and after four months of phone tag and me stopping by to get it resolved, they still haven't fixed it. So if you do buy here, at least do yourself a favor and find a reputable service center to take it to. You can see my full 1-star review of their service on their page."

"We recently purchased a 2018 Chevy Bolt from Koons Chevrolet in Clarksville. The salesman I worked with, "Moose" Ibrahim, was helpful, well informed, and honest. The process was relatively quick, transparent, and painless. Koons respected the online quote for my trade-in and was clear about all fees. I think the $500 "dealer processing fee" should be included in the listed price, but all dealers do this so I can't fault Koons for this. Overall, it was a good experience & I would work with Moose & Koons again."