Jaguar at West Columbia

12500 New Car Drive, Clarksville, MD 21029

● Closed

4.6 240

Hours open

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Hours open

Monday:

9:00 AM - 8:00 PM

Tuesday:

9:00 AM - 8:00 PM

Wednesday:

9:00 AM - 8:00 PM

Thursday:

9:00 AM - 8:00 PM

Friday:

9:00 AM - 8:00 PM

Saturday:

9:00 AM - 6:00 PM

Sunday:

Closed

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Location & Phone number

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12500 New Car Dr, Clarksville, MD 21029, United States

443-574-4059

jaguarwestcolumbia.com

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About the Business

Jaguar at West Columbia is a premier car dealership and repair center located at 12500 New Car Drive in Clarksville, Maryland. As an authorized Jaguar dealer, we offer a wide selection of luxury vehicles for sale, as well as expert repair and maintenance services for all Jaguar models. Our store is fully stocked with genuine Jaguar parts and accessories to ensure your vehicle performs at its best. Visit us today to experience top-notch customer service and the ultimate Jaguar shopping experience.

Reviews

h s:

"Service Rep. Michael provided us with professionalism and respect by keeping us informed about all vehicle needs. Thank you for a great experience!"

1 year ago

Carla Walls:

"I brought my car in for 1 problem to be fixed (key fobs not locking doors) that worked prior to service center programed my new key fob bought there. Then, service manager & mechanics continued to find 3 other problems my car needed to have fixed that cost me over $4000. However, none of these fixes resulted in fixing my car doors not locking that was not a problem prior to my getting my new key fob programmed. Also, those problems fixed that resulted in my paying over several $1000s were not a problem with my car prior taking my car into this service shop to have my new key fob programmed."

1 year ago

Aly Snider:

"The best automotive service appointment I’ve experienced; from start to finish. + ease of scheduling online + next day appointment + immediately greeted and helped upon arrival + inviting and comfortable waiting area + speed of service + quality of service"

1 year ago

Timothy Carson:

"I made a reservation online and when I arrived it could not be found. I received numerous confirmations (text and emails). The service guy Tom, took me anyway despite being short staffed. The car was ready by the time I got off work. They told me they’d do a multi inspection check, and I would receive a text with the results. I never got the results—text, email or paperwork, so I am assuming no other service was needed (i.e., tires, front brakes, etc). The service guy, Tom’s, customer service and professionalism was exceptional. I gave 3 stars because 1) the shuttle runs too late for those that have to get to work and 2) I never get offered a loaner. I am very disappointed because several coworkers get their Jags and Ranges serviced here, and when I ask if they get loaners they say “always.” Ironically, they are all white (all 5 of them) and I’m a black male. We work down the street from service center. I hoping that I am reading into this, but out of all the times that I have taken my Jag here, I’ve never been offered a loaner. With Jag/Landrover being a luxury brand it is inexcusable to not have loaners. I get this service when I got my car serviced in VA without a question. When I share this with others, because I have to ask for a ride or take a Lyft or Uber, they tell me that they get loaners with their Nissans and Toyotas."

1 year ago

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Jaguar at West Columbia

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