Pan American Motors 811 Burlington Avenue, Silver Spring, MD 20910

"I had a wonderful experience with Pan-American Motors team, they installed a new engine for my Honda Pilot that I need for work they were fast and professional. I will continue using Pan-American Motors for more years to come. Thank you to Aldo and his team!"

"I was highly skeptical at first, the reviews were very damaging, but my intuition was pushing me towards this car. These people are courteous, passionate and more importantly caring about their customers. It’s not a typical used car lot, and I’m very happy with my purchase. They allowed me to drive every car, mechanically check them with my mechanic and even redetailed it for me. I asked if they would help me drop it off about 10 miles from their place and they were very kind to do so without an extra cost. I did have an issue with my starter about 3 weeks after buying it and even though it was sold as-is, they reimbursed me for the repair. thank you Panamericanmotors"

"Used to be a regular customer but no more! Pan Am performed a sloppy oil change and when we brought it back to them leaking, they slapped glue over the problem instead of properly fixing it. Now, we’re out a couple hundred bucks for an oil pan replacement that’s unheard of for such a young car. When the issue came to light, we were treated rudely. Save yourself the hassle and go to a shop that takes responsibility for the quality of their work and treats their customers with respect. See Yelp for full details. RE: owner's reply (4 years later!)... after a prolonged battle for compensation, the owner offered a check for 50% of the total cost that we had paid the dealer to replace the oil pan. Of course we accepted it but we were still extremely frustrated that we had to replace a part in our car due to their sloppy work and we were stuck paying for half."

"I drove through a large puddle during a rainstorm and flooded my engine. My insurance sent my car here to be fixed and covered. The service was amazing and the car ran great after they replaced my engine. About 3 weeks after I picked my car up, my engine started overheating. I got it towed back to the shop so they could check it out. I was stressed because it was right in the middle of my work day and this ruined everything. When we got to the shop they looked at it right away and diagnosed the issue. They were honest and fair about what happened. Got it fixed and me back in my car very quickly so I could get my day back on track. I can’t recommend this shop anymore, you are in good hands if you take your car here."

"When my car started stalling unexpectedly, I didn't know where to take it to get it checked out. A friend recommended Pan American Motors so I took it there. I am so glad I did. They were able to pinpoint the cause very quickly, get it repaired the same day, and the cost was very reasonable. The staff was very friendly and professional. I would definitely go back there for regular maintenance as well as repairs. They won my trust!"