Pizza Hut 12200 Central Avenue, Mitchellville, MD 20721

"Trash-business. Walked in today 12/11/23 to order, and was told "We don't do specials in the store." TF? What type of goofy policy is this not to honor current Pizza Hut specials when ordering in store?? Took my business elsewhere. There's a rotisserie chicken place, a Jamaican place, a carryout, McDonald's and Popeye's in this same shopping center. All of which are more than happy to honor current specials in the store."

"Ordered a pizza and soda. It never came because of a phone number discrepancy. My email was correct and I called and was told it would be taken care of two hours later, I still did not receive my order. I called back and was on hold for close to 10 minutes. Once I spoke to someone, they offered to have the order made again and redelivered. About 10 minutes later, they called and asked if I could pick it up. I told them I could not. The order was then delivered 30-40 minutes after that. However, the pizza was cold and the 2 liter soda that I paid for was missing. This whole ordeal has been nothing but a headache and I want my money back. 3 hours for a pizza."

"Glad to see this location is still open. They are pretty consistent and the food is good. If calling in an order and it happens to go to the call center for some reason the call center rings up some items differently than in the store. Some items ordered instore or speaking directly to someone at the store have a lower price. Beware of price jumps when ordering from the call center. Food quality is good."

"Ordered delivery from Pizza Hut website at 7:30pm last night and this is what we received: cheese pizza was completely burnt & deep dish was not deep dish at all— It was just regular crust cut into squares. There was no signature charring on the edges and there was so much crust, barely any toppings were on pizza. Had to order food from another restaurant for quick dinner since this entire order was so bad from Pizza Hut. Update to review—tried one more time on 10/29 and this Detroit Deep Dish looked like a pizza with sauce dumped on top. Never again!"

"Pizza came room temperature not hot at all manager Thomas was very rude and I had to go back and forth with him just to give me credit to get another pizza. I ordered delivery and he told me I couldn’t get a refund or credit unless I bring it back to the store from the beginning until we went back and forth for five minutes then he allowed me to get it. That’s very unprofessional of him I would’ve rated it a 0 if I could because food and service was bad! And I hate to have to be portrayed as a liar when something is wrong with my food. Don’t order here! I gave this place the benefit of the doubt because I ordered last week too and they had to make me another pizza and deliverer because I waited an hour and half for my pizza after it said delivering and didn’t get it. I be live less than 10 minutes from here."