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Preferred Automotive
12356 Wilkins Avenue, Rockville, Maryland 20852
About the Preferred Automotive
Preferred Automotive is a trusted car repair and store located at 12356 Wilkins Avenue in Rockville, Maryland. Our team of experienced technicians is dedicated to providing top-notch service for all your automotive needs. Whether you need routine maintenance, repairs, or new parts, we have you covered. Visit us today and experience the Preferred Automotive difference.
Photos of Preferred Automotive
12356 Wilkins Ave, Rockville, MD 20852, United States
Opening hours of Preferred Automotive
Monday:
07:00 - 17:00
Tuesday:
07:00 - 17:00
Wednesday:
07:00 - 17:00
Thursday:
07:00 - 17:00
Friday:
07:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Preferred Automotive
"Honest, knowledgeable and friendly. The breakdown sent to you that categorizes potential issues by necessity is really nice and makes it easier to understand before proceeding with repairs. Plus their system allows them to pull up what condition your car was in on the last visit, so if you were putting something off for later then they will be able to see if it needs to be revisited on the next visit."
"Very detailed diagnostics on my car. Very friendly staff that took the time to explain things to me. They were not pushy with issues found on car and did a fantastic job on the repair asked for. I would go back with any issues I have with any of my cars and will be recommending them to everyone I know in the area needing a mechanic."
"I am very thankful to Gary, Todd and Preferred Automotive. It was my first time visiting them. After different issues with time constraints and unexpected situations happening to me, they were patient and gave me the time I needed in order to come for a diagnostic. They found the real issue which was less expensive than what other mechanics told me and fixed my car. I was pleased by their knowledge, their empathy and willingness to help with honesty. I am definitely coming back if my car ever breaks down again (aha hopefully it doesn't)"
"This was my first time going to Preferred Automotive and compared to my previous experiences with mechanics, I am pretty pleased. Todd was very professional and polite. He explained what my car needed, the work they did, and kept me in the loop the whole time. Work was done pretty timely, and they identified all of the things my car needs in the near or immediate future without pushing me to pay for those repairs at the time of service. I went for brake pad and rotor replacement, alignment, and rotation as well as two new tires. The car is doing great so far where those things are concerned. I feel the price was fair and competitive. I always recommend getting multiple quotes from different shops to make sure you're getting a fair price and they won my business this time. I will definitely consider this shop again in the future. I was very impressed with the diagnostic report and that I did not have to wait until the end of my service to get it. Very good communication."
"Yes, I was absolutely happy AND impressed with your work. Not only did I think y'all were fast, competent, and professional, but your customer service was outstanding. It is so important, especially in this day and time, to feel that a business is not only going to do a great job but also they are going to treat their clients as "family", as they want you to come back. I am definitely a client for life. My 2006 Nissan truck runs like NEW !!! Thanks to all of the Preferred Automotive Crew. I couldn't have wished for more."
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