Service King Collision Gaithersburg (Now Crash Champions) 8221 Snouffer School Road, Gaithersburg, MD 20879

"Great experience. Great atmosphere and knowledgeable rep. Customer service was good. Called me back after messages and knowledgeable to my questions. Seems to work well with insurance and rental company. They did go silent on my ETA, but they really took time to clean my car, and the damaged area looks new. The timeline was a bit longer because they worked hard to clean the car and get it back to me. My mechanic was impressed as well."

"My Mercedes SUV was involved in a hit-and-run accident. The damage was extensive. Three weeks later, after the repairs were completed, I couldn't believe the difference in its appearance. It was like night and day. Service King truly did a marvelous job. We highly recommend them if you ever need auto body repair."

"A month ago a tree branch fell on top of my car. I went through my insurance to process a claim to get my car repaired through this company. The staff is so amazing. They were always responsive to my phone calls and concerns. Even though it was cutting close to a month with my car still being in the shop, I didn't mind. One because I am patient person and I understand sometimes you just have to wait and trust the process. Two some things are out of your control. I had other ways of getting around while my car was in the shop. Even Mr. Bob Russell the manager was so kind and generous towards me! The staff works hard. Shout-out to them! I don't know all their names but I do remember a Mr. Sway and Mr. Omar. But I'm grateful for all of them because they could of turned me away due to the upcoming holiday weekend but the wanted to make sure I was satisfied. Thank you!"

"Not professional and repairing my vechile used already damaged parts to repair my vechile. Found out eight months later that the repair wasn't done correctly. Took my vechile back to the shop for a replacement of parts. My car was damaged more than to begin with I wouldn't recommend this body shop play games and competely fraudulent company."

"DONT EVER USE SERVICE KING!!!!! I went to the Gaithersburg md location with my 96 z28 they had the car for over a month and half and gave it back with a bad alignment ( I have to drive the car with the steering wheel all the way to the right) They told they had found a replacement wheel and the day of my return they gave me the original damaged wheel and I noticed they scratched my driver and passenger side door and when I spoke to the boss Armando he said "how am I supposed to know that wasn't part of the original accident" Dude I literally took it here for the original accident to be fixed only for them to cause more damage and refuse to fix it or help. He left me on my own as a boss armando you messed up. The worst service they never called me for check ups i always reached out and they lied about the status of my car every time. I also found a mad amount of bolts and a corona mask in my engine bay. They didn't even wash my car there smudge and oil all over the car. Worst place save yourself the headache"