Walter Jays Collision Center 3826 North Point Boulevard, Baltimore, MD 21222

"I was treated very well and I was not made to feel like a bother when I wanted to inspect the job before leaving. The job they did was awsome!"

"Can't say enough good things about them. Everyone is so polite and helpful. Car work was done beautifully. They worked with my insurance to make sure everything was covered. Definitely will be recommending to friends and family!"

"They had my car for almost 2 months, and they had me wait to drop it off until they had the parts, so that wasn't the hold up. I had to keep calling to check on the progress, as they never initiated any calls. When I was told Joe would call me back, on multiple occasions, he never returned my phone call. I would have to call them back. Joe told me they were fixing the car, it was on the machine, it was going to paint next. They told me that I would be able to pick it up the week of Memorial Day, but they didn't know if it would be early or late in the week. When I called to check on it that week, they informed me that they have found more damage and they were waiting on the insurance company to come look at the car. I contacted the insurance company the next day and they informed me they had just been notified and they would be going in the next day or two to look at it. The insurance company called me to tell me they totaled the car. Walter Jay's never called to tell me. I went to clean out my belongings and the owner told me they didn't know the car was totaled yet. She had no idea what was going on, that my calls were not being returned, and that she is the one that stopped Joe from repairing my vehicle. She was acting very nice to me, BUT she told me she was going to get to the bottom of it and she would call me the next Monday to let me know what she found out. That was Friday June 2nd. Needless to say, she has never called me. I will NEVER use Walter Jay's again, and I recommend everyone to go elsewhere if you want to be treated properly. I was nothing but patient and nice, and in return was treated badly. The one star can go to the Ms. Francis that answers the phone, she's a sweetheart and this company doesn't deserve her!"

"Tldr: The finest body shop (plus) in Baltimore. This is the only place I've ever gone to for body work for the last 15 years, for my SUV, my Audi sedan, my wife's Mazda RX-8, my work truck, et al. Angel has always been accommodating with ensuring that we'd have a rental car waiting for us when we dropped off our vehicles for repairs. Joseph has always given us accurate and descriptive updates on the progress of our cars and Jamie has always done excellent work fixing our vehicles. I'm at the point where this is the only place that I'll recommend for body work, suspension and steering, timing belts and other engine and transmission work, as well as oil changes and other factory recommended service routines. I've never been disappointed by the quality of their work, the friendliness of the staff, the speed of delivery or their fairness of thier prices."

"I’ve gone to Walter Jay’s twice and they are absolutely phenomenal! They take care of every individual that walks through the door and makes sure they are well taken care of. Every time I have needed work on my vehicle, my car always comes out looking as if it is brand new. Even my interior was cleaned while my car was dropped off just for some body work and paint. I was so shocked and happy each time I received my car back! They work with you and treat you well. Joe is amazing! I would not trust anyone else doing body work on my car other than them! Highly recommend anyone to go to them!"