Papa Johns Pizza

"If you’re looking for cold and incorrectly made pizza this is the spot for you. Our delivery was not only nearly an hour late after their latest estimated time, but was also falsely marked delivered ~30 minutes before it was handed to me. The general manager Alyssa then lied to me in an email saying a refund would be provided, but two weeks later I have yet to receive anything. Go literally anywhere else for better food and service"

"My $55 order for a family materialized as a $15 pizza. You’re better off lighting your wallet on fire. Papa Johns either runs on slave labor or employs idiots and neither are remotely good for customers. Make your own pizza if you have to to avoid the customer service hack this brand relies on."

"Don't order from here if you need your pizza delivered by a certain time. On more than one occasion, I've placed a plan ahead order for 45 minutes before a scheduled event, and they often come up to an hour later than the scheduled time. If you try to call to get in contact with someone, you'll just wait on hold for the whole hour until your pizza eventually shows up.. just don't bother."

"It's reasons like this is why I never ask a restaurant of any kind to redo my food especially if I can't see you make it because you never know what type of people you're dealing with, I would just ask for my money back. So the Papa John's on Hanover St. gave us an old cold pizza. When we called them back and tried to explain what happened, the shift supervisor decided he wanted to be very rude. My coworker was calm throughout the whole conversation but shift supervisor Mike wanted to be rude, talk over customers and hang the phone up on customers instead of being professional. When we called corporate, I told my coworker to ask them if we can get another pizza from a different location since they won't give us our money back plus I had a feeling they was gonna do something bad to our pizza and sure nuff this is what they decided to do, it look they shoved the pizza in one corner or they kicked the box across the floor and not only did corporate lie to us about having a different location make our food again, that same location thought it would be funny to do this to our pizza and they probably spit in too. And they refuse to give us our money back. Never in my life have I ever been through this before, completely disgusting."

"Thank you, Papa John’s on Hanover St, for reminding me why I do not order Papa John’s on my dollar. Maybe on the company card. My order was simple, a three-topping pizza with a side of pizza sauce. Oh, I also had a request for a well-done pizza. The pizza maker got fancy; they only put cheese and toppings on my pizza. They also took the pizza out of the oven before the cheese melted. I realize everyone is not patient enough to prepare food to a complete point. Preparing a pizza with no sauce appears spiteful. As you can see, I will place a poorly prepared pizza in the oven quickly. Unfortunately, this pie echoes the ignorance behind the counter. I will spend my coin on another pizza joint; thanks for the reminder Papa John’s."