The UPS Store 626 Admiral Drive, Annapolis, MD 21401

"Terrible customer service from an employee that was listening to headphones and not customers. Was also mixing up returns and return labels just from lack of paying attention and clearly not wanting to be there."

"Preet and Shiv are fabulous employees at this store! They will often go above and beyond to do the best job possible. I have a small business and often do much shipping all at once. Both Preet and Shiv are most helpful and thorough, as well as being super pleasant and enjoyable to work with! This is my favorite UPS Store in the area, and I will often go out of my way to drop off my packages at this store due to the efficiency and positive energy at this store! Thank you, Preet and Shiv! You deserve the best accolades! Angel Warner Villa de Alpacas Farm"

"There is a great need for customer service training period I brought a packaging from Amazon in original Amazon packaging and I was told because there was hazardous material it couldn't be shipped period this was a return period Amazon shifted to me via UPS. Which is the way I get all of my cameras period This inarticulate loud. Told me to stand on the side and wait. I waited four customers and fifteen minutes.. There was no solution and no manager. I will never return to the Store. I've got to call in to amazon right now to address This issue"

"I recently had the pleasure of visiting the UPS Store in my neighborhood, with new management here I must say that my experience was nothing short of outstanding. From the moment I walked in, I was greeted by a friendly and attentive staff who were ready to assist me with all my shipping and printing needs. What truly stood out was the staff's knowledge and willingness to help. They patiently answered all my questions and provided expert recommendations to ensure that my items were packed securely for shipping. The attention to detail they showed while handling fragile items was particularly reassuring."

"Excellent notary service today. The new owner is friendly and has a good team. Customer service was fast and busy. I'll be using this store for all my UPS mailings. Bad experiences with the past owner should be tossed as this new owner is working hard to develop a new atmosphere and service environment."