Bill Ballon Automotive Independent BMW Automobile Specialists

"I called in to get a quote/ask questions. Had totaled a vehicle and was exploring options of buying back the vehicle from the insurance company and fixing it but Bill was very honest with me and took time asking all of the appropriate questions and explaining the ins and outs very thoroughly. I decided against that decision and appreciate your honest opinion. He spent over 10-15 minutes trying to help me and and I really think he did by explaining the risks vs rewards of the the r-title. Thanks, and I hope I do not need you in future but I really appreciate your honesty. I'm usually good at reading people from their tones and he seems honest and not trying to take advantage of people. I left a message in the morning around 11:00. He got back to me at 2:30 which is same business day. Thanks."

"Bill will tell it to you straight and get you the best deals he can on parts. Would recommend over a dealer anytime. Don't be fooled by the yard; he and Joe are top-notch and care just as much about your BMW as you do. He's my go-to guy."

"I had an extremely positive experience with Bill. I was in a tight spot before leaving for a trip and bill went above and beyond to make sure I had peace of mind before my trip and meticulously checked out my car. I feel like I can trust my life with Bill. I know he is honest and I can rely a hundred percent on everything he says. I will never go to another shop besides Bills from here on out. Thank you so much!"

"I really loved my experience with Bill. I needed to have my rear shocks replaced, and Bill was able to provide excellent crevice and answer all of my questions. I felt like the employees truly cared about my experience and respected me as a customer trying to take care of my car. I will definitely be back once I need more maintenance!"

"I was a customer for years (2000 to 2009). I spent tens of thousands of dollars over the years. I would agree its better than most of the BMW service centers. However not better then other good independent BMW shops like Pete's European Techniques or C and G Performance. The difference between Bill's and the others is customer service. Bill Ballon Automotive has and will always be a two man shop - 20 years later. Bill doesn't care about the "customer" in service. Therefore Bill really doesn't care about his customers - he only cares about the work (servicing your car) and getting it done his way. So if that is what you are after - he is your guy."