Brown Computer Solutions - Apple Authorized Service Provider 27 Birge Street, Brattleboro, VT 05301

"This is a really great place. It looks humble from the street, however, their staff is super competent and friendly. Highly recommend."

"I managed to brick my Windows desktop, so I broke out my travel/ backup laptop while I waited for my new parts to arrive. Then I realized that my laptop drive was full. So that option was dead in the water until i got it addressed. I called around and Brown Computer was the only place where I could get a new larger hard drive swapped in with a clone of my old drive so I wouldn't spend days downloading everything again. Luckily I had the drive from my failed desktop to swap in and the next morning everything was good. Staff was friendly and knowledgeable. They were quick. And it is a local company owned by a guy with a passion for computers. There are two places in the area I trust to take my computer to for work and Brown Computer is one of them."

"Even after explaining my cell is for business and I can’t leave it for a day or so. Will not order screen for repair even with Apple care to fix screen on back without leaving phone for the day, refused to order screen without phone being there, when they could just order it and then have it in for repair once part is there, they do not have them in stock even tho it’s the latest phone by Apple."

"I want to support local businesses, but BCS is so committed to NOT providing helpful, friendly customer service on products they sell that I don't know what the incentive is for shopping there. I have a brand-new laptop, purchased from them less than a month ago, that has been glitchy from day one. Unwilling to look at it without charging me more money. Crazy-making."

"When calling back to talk with someone else at a different store, knowing who I was, tried to treat me differently to get different reaction from me. Then after talking to me and saying I would bring my computer into that store bc the person on the phone had been much more upfront with me, then tells me he knows who I am... so if that was the case, why give a different answer than your standard answer?... why did you have to change it and then tell me that the previous answer that I had gotten over the phone was your policy?...small Dog charges 65 for the same service they wanted 145 for and could tell me this over the phone and covers all diagnostics. They don't want to tell you their rates over the phone bc are almost 3 times the rates."