North Star Motel

"Very convenient location. Service excellent, clean rooms, bed, crisp clean sheets and very comfy. Big HD TV. Great price. Breakfast bar had very good selection."

"The lower rooms have mold, present visually and by smell. The upper ones have some as well. Bare minimum anything in the rooms. Don't expect them to honor any reservations/bookings. We first visited to see how the rooms were and said we would call back if we decided to get them. 30 min later, we called back to reserve the rooms and provided our credit card information as requested to book the room. 5 min later we went to the motel again to confirm again and provide another credit card and ID to make sure we got the rooms, because it was a 3-day Columbus day weekend during leaf-lover (leaflubber) season. We went to a wedding the next day until night time, feeling safe that we had pretty much the last hotel rooms for hundreds of miles. We went back to the hotel to check in, and they said we never booked the rooms and that we said we didn't want the rooms because supposedly we said we found another hotel. How in the hell could we have found another hotel? They lied to us and called us liars, and kicked us out into the cold rain and night. We had to drive hours to Canada just to find a free hotel, and just barely at that. Thank you for making a wonderful life-changing event like a wedding into a motel nightmare."

"I would like to take a moment and kindly respond to each person whom has taken the time to post a review for this location. I work here as both front desk clerk and also housekeeping. I have taken the time to read each and every review on here as it is our reviews that give our future guests an idea of what to look forward to. From all of the reviews I have read, somebody had written about Being a guest whom booked out into December and wax treated poorly after being a regular guest here. I want to apologize for the bad experience and the way you treated here. As it was stated by this guest " people make mistakes" I think maybe the gentleman working was having an "off" day or having just a plain out bad day. I'm not justifying his actions nor agreeing that it was right, but we here to see good guests go away over a mistake or misunderstanding on our behalf. We pride ourselves on keeping rooms and the establishment clean and professional and I like to think that each guest is treated as kindly and efficiently as we are able to be! As with any job, we too are human and due make errors in our days as well as anybody else. However, me personally, I pride myself on the service I do provide and go out of my way for every single guest here that I possibly can. The staff here tries very hard to work as a team and to always be positive, clean, organized and most of all, professional while we are on the clock. We provide an extremely large breakfast buffet as I can be the first to say for a place without a cook on hand or restaurant style kitchen, the variety and organization here is exceptional! The rooms throughout are maintained throughout the whole day and if a room didn't receive service it's usually because the guest asked that we do not service the room. We have recently changed our policy so that maids are required DAILY to maintain each and every room even if a guest asks that we do not. This way we always know if there is any sort of issue or maintenance required for that given room. We have NEVER handed a guest their own bedding in all the time I've been here and asked them to change their own bed UNLESS the GUEST asked us to simply leave the bedding. In conclusion to this review, I want to thank everyone one here once again for taking the time for staying with us and posting the reviews good or even bad as we can't fix an issue is we are not aware. I just want guests to understand that waiting 4 days before saying a thing about their bedding, room being cleaned, poor service, or anything else, doesn't make a lot of sense to me because if I stay a place and something is not right I address it right away and wouldn't continue my stay in a place where it was " oh so terrible". Thanks again to all our guests and we look forward to hearing from more and more people. As I said, we can only change a problem or fix an issue if we are aware DURING a stat, not after the stat once you have left and wait to read about it. Therefore remember to stop by the desk and share your likes or even dislikes. :) we encourage knowing all of the above. Thank you again everybody. Erica. And the rest of the North star staff :)"

"Very old establishment, needs serious, renovation. We got a room next to the receptionist counter, next to the storage room. The lady who was in charge walked so loud we could hear it from our room. She opened and closed the storage room and banged the door so loud! Talking about zero care of client 's comfort. AC was so noisy and not cold at all. The bed was not comfortable and the spring made sounds whenever I move. Very uncomfortable. Luckily only 1 night in this place. The only good thing is their choice of bread for breakfast."

"No outstanding problems, especially for the price. Rooms seems to have just been renovated. Beds are "springy", otherwise no complaints. Haven't got the chance to try the breakfast during my stay though. Another good thing is that they gave us a good place to park both of our boats with a good view of them from our room. In short, a good place for when you need a cheap but comfy and clean motel."