Subway 580 Shelburne Road, Burlington, VT 05401

"We. Went there last Saturday for lunch. Employee very clearly did not tell me the truth about the veggies. The lettuce was brown, tomatoes were well past there prime, stuff was mixed and pickles you could see were frozen. There was frost on the bin! Asked for extra cheese and she didn't bother. Worst sandwich I've had in a while. Will not go back."

"Never do special instructions on online ordering. Leave out items on order. This has happened to me multiple times. Staff doesn’t care and won’t take any info for a call back."

"went and got a sub around 6 today, staff was two young men and a young lady. They were all very kind and did a great job of being welcoming towards me as a customer. I don’t go to subway that much but they were so great i’ll be returning to this location specifically"

"Just got my sandwich, awesome costumer service, the sandwich is good, I didn't catch the guys name, but he was really good."

"We had bad experiences at this store consistently during last few visits. During the last visit, I went with my kids for lunch, and my 12 years old daughter was ordering a sandwich. The lady who served her was pretty rude. While adding cheese, she asked "what do you want on your sandwich", my daughter only said chicken at that time since the lady was standing in front of meat containers. After adding meat, she started wrapping up the sandwich and heading to billing counter. When my daughter wanted some veggies and dressing, her response was "when I asked what do you want on the sandwich, you need to say what vegies, dressing etc. as well". And she was pretty rude during the interaction. Don't think it's consistent with how other Subway stores make Sandwiches. Usually they keep moving the bread through the aisle and ask if you want cheese, meat, vegies, dressings etc. This store employees are lacking training. Don't want my kids to deal with such rude people. Never going to this Subway store again."