Great Brook Veterinary Clinic 100 Concord Street, Antrim, NH 03440

"Rude staff member doesn't seem to think decent customer service is a necessary part of their business. Usually I have a positive experience with the staff which is why I always opt to buy expensive medication direct from them to support small business. My last bill for one of my Saint Bernards was over $600 and the major cost was medication. Today one of the staff woke up on the wrong side of the bed and decided depart from any sense of professionalism and customer service, instead choosing to be condescending, upset, and generally offputting to the point that if you overheard the phone call you would think we knew eachother personally and had been in an argument. God knows why, but it'll cost them what would have been a lifelong customer. Customer service is fundamental to any business and ignoring it for whatever personal issues you have is not acceptable... not for me anyway. Some people don't know how to leave their issues at home."

"They butchered my poor pup. Caves in Concord saved the day or days after they literally said it looked liked my dog was in a butcher shop for a simple spayed procedure. Don't trust them.. . Go anywhere else if you care about any living thing. My Doggo is missing a kidney and the owner has been in violation of his license multiple times. He is a joke. Also cost me $10,000 to save her. Thanks great brook for the nightmares you will most definitely be hearing from the state licensing board"

"When you arrive you have to wait in your car and call to check in. They still require masks and only one person is allowed to go in with the animal. The wait in the car was long, well over an hour. Once we were seen it was very quick and painless though and they took good care of my dog who has an ear infection. They gave him a quick visual check up on his whole body, then proceeded to check the affected ear. The doctor showed me how to give him his medicine, I paid (a very fair price) and we were on our way. Overall a very good experience and this being the closest vet to me, I will definitely be back. Thanks Great Brook!"

"Our pup is family. For a second time in 6 months we brought her to see Dr. Tom. He is very good with her and she is very distrustful of men in general. She was in good health, he allayed our fears with a careful reassuring dissertation of what he found, he was patient with his explanations. 5 stars all day long"

"I had an emergency in July with my female chocolate Labrador retriever. It was right after the 4th of July. Let's just say the place was packed. It took 2 hours to see the vet. I was impressed with how they effectively took care of the 20+ dogs and cats, skipped their lunch break, and treated my poor pups hot spot and ear infection. I am grateful for the services of this small town vet."