Irwin Ford Laconia 59 Bisson Avenue, Laconia, NH 03246

"Appointment for routine service on my F-150 was handled promptly. Service was done as scheduled and with no effort to upsell anything. Pickup was on time and check-out was easy. This good experience (consistently good) is why I still go to Irwin for automotive services after more than twenty years of working with them (sales team is also great)."

"Top notch purchase experience. Thank you Adel Mohammed for making this smooth and easy and for making it happen. Also answering all my questions and being available whenever I needed."

"I purchased a used 2020 f150 with 13k miles and a plow from Adam A. Upon returning to get my truck a nasty e electrical issue manifested. Adam immediately got me a loaner truck ( nicer than the one purchased) and put the truck in the shop. After almost two months of chasing the issue and putting close to 8k miles on 3 different loaner vehicles Adam and Alan F located a replacement truck that is a 2023 with significantly more comfortable options. They handled everything like complete gentlemen and ensured the new truck was up to standard. I just picked up the truck yesterday and couldn't be more satisfied. They set up an appointment to get the truck side plow setup installed no charge to me. I will purchase all my vehicles through Irwin after the way Adam and Alan conducted business. It's easy to say you'll take care of an issue but Adam and Alan see it through!"

"The service team at Irwin did a great job addressing a couple of issues I brought my Lincoln in for, as well as performing a free tire rotation! The only reason this is not a 5 star review is because they did not have the thermostat I needed in stock and there was a bit of a wait for it but, in fairness, my car is 11 years old and they were still able to get the part while I waited and get me on my way without having to return. Overall I am VERY pleased with the quality and professionalism of the Irwin service team!"