AutoZone Auto Parts 311 Union Avenue, Laconia, NH 03246

"Thankfully I don't need to go often but the times I have stopped, the guys have been very helpful!"

"Wish I could give zero. Ordered a part for my car and the website clearly says the charge won't be taken out of you bank until the order is shipped. That's the first lie. Second I paid for express delivery. Now you can't track the order just see the status. Mine says processing and I paid for express delivery. I then called the customer service line and they tell me they can't find any information on my order. WHAT? How is that even possible? So not only did they lie and take my funds before the order was complete. They charged me for express delivery which wasn't provided. Now I have no part and have no idea where it is.. are you kidding me? Horrible experience. Awesome that I have to pay for services I don't receive."

"Called yesterday to order a leaf spring for my truck, was told they didn’t have the part in store and would have to order it. I Was told it would be on the truck the next day and could pick it up in the afternoon. The following day I called early in the afternoon to confirm it would be on it way and was told it would be and they would call. Around five thirty I called again as I had not received a call. Not only did the part not come in but they had no record of me ordering anything and couldn’t give me an answer as to how something like this happens. The guy said I don’t know what to tell you. I sat around all day waiting on a part for my work truck to be able to work the following day only to have the day wasted and no closer to fixing my truck. Wish I could give zero stars."

"Trey was very helpful and pleasant. As a female it's nice to feel respected and treated as if I'm capable. I don't always experience that. Thank you Trey for your help!"

"My husband tan into an issue with a battery in our boat. He went to the store and worked with Ryan. Ryan was the kind of helpful you don’t see anymore. Assessed the need for a whole new battery and then actually hopped into the boat and helped put it in! Thank god since we didn’t have the proper tools! He saved our day and restored our faith in people! Thank you Ryan, your extra effort was shared with all of our friends! Amazing!"