Macomber & Palanza 171 Ocean Street, South Portland, ME 04106

"My experience to date has been exceptional. Communication has been superb - I have received replies to all of my questions within minutes to hours (and I have sent way too many emails). I have felt confident that my small business has been guided in wise, financial directions. Only good things to say!"

"I have used m&p for several years for my business taxes. While fees have increased, I still feel that they are the most comprehensive caretaker of my taxes and finances. They are proactive and if and when there are questions or issues they are on top of them. I trust them to do what’s best for me and my biz and they do it well"

"Working with John was great. After the business transition in 2017 things went down hill. Knowing business transitions can be tough, we gave them the benefit of the doubt, hoping they would iron out the wrinkles. Unfortunately, it is now 2023 and those wrinkles seem to be just getting worse. Multiple emails to get a response, slow billing, complete and total lack of empathy. It’s really disheartening and goes to show what happens when a family run business, that thrived for years, gets taken over by selfish people whose bottom line is money with no customer service. We will not be continuing our business with M&P after this year."

"I worked with John for over 10 years... I got great experience and customer service for a great price from a totally trust-worthy person. Over the last several years, however, response speed and follow-through began to deteriorate; and suddenly firm ownership changed hands, causing even worse performance issues... and to top it off, prices more than doubled in 2018, and it no longer felt like I was working with a mom-and-pop place... instead, it felt like a big accounting firm. It is probably their strategy to keep bigger clients and de-prioritize smaller ones, which I felt. Moving on!!"

"After years of doing my own taxes, my financial and business situation became more complex this year and a friend referred me to Macomber & Palanza and Baldwin Murray & Company. I conversed with Stew Murray several times to express my bookkeeping and tax needs and he immediately allayed my uncertainty. He listened with a genuine approach to understand my specific situation and continually give me advice like I was family. Extremely professional and responsive. It felt like I was his only client. Stew took the time to review every aspect of my taxes, to include several past returns and combined with my overall financial plan, he helped me make appropriate decisions. Stew Murray has the personability and experience I needed to give me the peace of mind that no detail is too big or too small. I am happy to give his firm my highest recommendation and referral to friends and family. I know I will be a return customer. David J. Cote, South Portland, Maine"