Farmers Insurance - Mary Ann O'Brien

"Excellent and helpful staff were able to figure out a solution to an issue related to insuring an old mobile home. Very appreciative of the email follow-up reminder as well!"

"Mary Ann is by far the best insurance agent I have ever had! Her product knowledge of the auto insurance, homeowners insurance, and medicare offerings that she brokers is unsurpassed to any other agent I have ever experienced. She consistently finds the best ways possible to provide for her clients every needs. She does so in the most friendly and courteous ways. She truly cares about her clients! I am unequivocally satisfied with her agency and her product offerings."

"Mary Ann has been servicing my auto insurance for over a year, and now is helping me navigate the whole Medicare fiasco. She's been more than Professional and patient. I've never been particularly trusting of insurance agents, but she is definitely a stand out. I can say with confidence she'll be handling all of my insurance needs in the future."

"At the Mary Ann O'Brien Agency we take pride in our timely and extremely helpful customer service we provide for all of our insured. We, (as all insurance companies should) go above and beyond to be sure all our insureds questions are thoroughly answered. I have had some customers offered a lower rate but chose to stay with us for the remarkable customer service and convinence of how easy it is to reach Mary Ann O'Brien or myself for any questions or concerns one may have. Mary Ann makes sure EVERY customer is contacted and their needs are addressed regardless of what time that keeps her until at night. Customers email her at 12am and there is Mary Ann right there chatting away. I could not be more proud to be a part of this agency where customer service and forming trusting relationships with our customers is Mary Ann O'Briens top priority. As your agent we will go above and beyond and also will have small requests such as signing an application of insurance or doing a photo inspection, or if you wish to cancel a signed request. All of these things are requirements of the company and the agency can not override or process a request or cancel a policy without a signed request. One who would call another going above and beyond for you "incompetent" should question their own behavior and respect towards others and fulfill necessary documents needed before bashing a thriving hard working company for their own neglect on the issue. Almost 3 years with the Farmers/Mary Ann O'Brien agency and we appreciate our wonderful customers and all of your referrals! This agency is outstanding!! 5 stars isn't enough!!!"