KFC 632 State Street, Springfield, MA 01109

"First time at this location. So nice inside. Variety of seating choices, booths, counters and tables. Fresh food. Never disappointed with mashed potato bowl."

"Went last night drive thru. No bowls, don't serve popcorn chicken. They have tenders. But out of them. What else you want. Thanked her and left. Hello BK"

"I will never pre-order food from this site again. I put in my order early so the staff would not be put out to make such a large order. My food got here a couple of minutes prior to the time but was rock hard and cold."

"Oil needs to be changed. Caused my food to be horrible. Cashier telling me they have a soda I asked for but when I get to the window tell me they don't have it then have the audacity to get annoyed w us while we figured out what they had. Thought I'd give them another chance, sucks it was ruined."

"I asked for less Nashville this is what they give me . And got mad at me for wanting them to fix it . They Started giving me attitude and was very rude the whole time . After they couldn’t fix it they offered a full refund and told me to go somewhere else then . This was at 9:00 pm Friday feb 18 . The man taking the order with the Glasses didn’t listen to me when I was telling him my order at all . The women in the window with the 978 tattoo on arm was very rude and unprofessional as well as the other women in Blue shirt . I called the store ten minutes later to get corporate number and they gave me a fake number , and the manager over the phone was very rude didn’t wanna give me her name and she hung up in my face ."