Pizza Viva 450 Plumtree Road, Springfield, MA 01118

"Literally spent 8 mins explaining my order to for them to tell me their closed on sat at 9:10 pm when their store hours on Google are 10pm. They tried convincing me to use cash instead of card because “it’s better” once I told them I don’t have cash they said they’re actually closed. Waste of time!"

"The OWENER! YELLED AT ME. I order my food at 6. They call at 639 and tell me thats its near where the Big E is and wont deliver. Yelling at me the whole time. Why are you yelling? Why did you wait 39 mintues to call and tell me this? No mention about canceling the charge on my card. THE Owner just HANGS UP on me. I call back speak to a women who shares that was the owner who is now refusing to come on the phone. She says she will cancle but gives no apology when i mention how this owner acted. I went 40 mintues to get no dinner."

"Know that the new owner took over the pizzas are amazing. All have a lot of toppings. They are not shy. Love that it’s thin crust and not that heavy dough. Although their lasagna meal or dinner is not very well. Feels like it was frozen because you could taste the freezer taste to it and the salad wasn’t as fresh found some wilted pieces. The salad dressing is very warm, where it should be refrigerated. It doesn’t tastes really well on top of the salad."

"As many pizzerias I've been to this place has the best pizza I ever had. The reason I love the pizza is because it's never soggy. The crust is not dense but light and crispy. The pizza is flavorful overall. Very well put together restaurants in the customer service is great. This place is wonderful!"

"Hate to leave such a poor review but our fish&chips and clam strips were horrible. Taste and looked like grocery store frozen fish for $32! Very disappointing. Our garbage disposal was fed well Instead of tarter sauce we got ranch dressing. When we placed our order we were told it came with a side salad, which we ordered ranch dressing. Upon picking up our order we were told does not come with salad and if we wanted one we'd have to wait another 15 minutes because they were busy! Seriously? Make your customer food cold standing in front of you because wont grab a salad as ordered! So we passed on the salad. Never ordering from here again. Previous place so much better honestly don't get the raving reviews! Good quality and service worth 1 star. Gave them 2 stars solely for the abundant fries which we also did not enjoy."