GameStop

199 Plain Street, Lowell, MA 01852

"I would not shop at Game Stop anymore. The customer service fallen off a cliff and they never have what you want in stock. Better off buying your products elsewhere so you can return them if they don't work or you don't like. Giving 2 stars only because they will buy back old items for a decent price."

"was trying to pick up a game before christmas and was told i could come in the next day at 10 to pick it up, so i come in at 10 just for there to be a sign that says open at 11- so i come back at 11 just for no one to be there. its 11:45 currently. so whoever is opening on Thursday december 21 2023, you're incompetent and shouldn't have a job. there was multiple of us waiting and leaving- it's 4 days before christmas you should not be slacking like this. this is so ridiculous and unprofessional, this location is a joke."

"Worst location, have employees who don't know what their doing and sell you wrong gaming system that you haven't paid for, lazy manager who is unorganized and doesn't know where any of her inventory is, if you buy here make sure you get the right items and everything works! They will scam you and not try to fix and own to their mistakes."

"Had a great experience. Ariyan helped us. They said they were relatively new, but they were also incredibly knowledgeable. They suggested I hold off on purchasing a physical copy of a game with the XBox I bought, because said game was available for a fraction of the price with Game Pass. I purchased a different game that was not available online, and now I can enjoy both games and more. Very very happy with my visit and purchases and I'll definitely go to that GameStop first for future purchases. Thanks Ariyan!"