Family Dollar 1665 Middlesex Street, Lowell, MA 01851

"The obese Spanish dude is bad for business. He has made the store lose so much money by finding ways to not serve customers."

"This store location has always had very friendly sales associates. I stop there today to make some purchases and there was a woman sitting there on an electronic gadget and when I asked for help she continued to sit there. I ask her if she was working or using her phone and she jumped up and started yelling that, I AM TAKING A TEST AND YOU ARE RUDE SO I AM NOT HELPING YOU. Turns out she was the manager on duty at the time. I have been to this location many many times and all the sales associates and managers are very pleasant and professional. The district manager needs to check this woman because she is very rude to customers and mind me if you are taking a test on an electronic device while the store is full of customers you should be doing it behind the scenes, not right at the cash register. I do not know her name but if I see her again I will turn around and go to one of the other locations. She is absolutely horrible. I invite the district manager to review the video footage and you will see her at her worst behavior. This person does not need to be anyone's manager. She has no managerial skills and should be in the back of the store unloading the trucks or stocking the shelves. Scum scum scum."

"I went to change a mattress cover. And the chubby guy who is at the register told me that they don't change that and specially to people of my race because they always return things like that with bedbugs. Very bad on his part, he only had to say that they did not accept and only I told him I had come other times to change things and his response was to tell him who was because He was going to fire the person who did it. He is very arrogant, he thinks he owns the store"

"Went in today there was no one at register so I rang bell. Waited five minutes and rang again. I walked to isle to see if person was stocking shelves. But NO two employees were in the back dancing!!! That’s $50 or more business you won’t get and I won’t return as I have had lots of rude employees in the past"

"They don’t take returns on seasonal items and this isn’t communicated ahead of time. Supposedly they fired people for accepting these returns. Not information that should be shared with customers. I’ve avoided buying food here because it’s regularly shut down by board of health. Now I won’t buy anything here. Associates are nice. Policy is lame. I guess you get what you pay for."