Herb Chambers Chevrolet of Danvers

"Easy to make an appointment , courteous staff when arrived , and efficient service while waiting for truck. Waiting area was clean and comfortable. Service advisor was friendly and professional. Will definitely return to this dealer. After bad experiences with Liberty Chevy in Wakefield this is my new choice"

"From the moment I submitted an inquiry online I knew I would have a good customer service experience. I was contacted immediately about the vehicle I was interested in and scheduled a visit. Upon my visit I was greeted at the door by Clinton Gerrish. He was so very helpful in finding me my new vehicle and help me get out of my current lease. He listened after asking a few questions and then immediately matched me to my new Equinox RS all while ensuring I stay within my budget. Prior to this visit, I had visited 5 other dealerships on the south shore and no one really wanted to work with me or provide good customer experience!! I traveled all the way from Boston to Danvers due to the initial experience over the phone/text/email. I was happy to do business with Clinton and Herb Chambers because of the way I was treated and my customer experience. It’s so very important to me when doing business!! This was a very stressful lease trade in since my current vehicle had little value but took Clinton to work with me. Thank you so much Clinton !! It was an unforgettable experience and I would highly recommend to others."

"CUSTOMER SERVICE, that can't be Beat!! Service Manager Mike A. always treats me like Family & my GMC Denali like it's his own! When I need to see him it's usually due to an unfortunate situation other than scheduled maintenance. Somehow; Mike always assures me that my vehicle is in good hands and not to worry. As usual I get the call in a reasonable amount of time, letting me know that my truck is all set and ready for pick up. When I arrive he thoroughly goes over everything top to bottom.. This is the service that keeps me and customers coming back. I hope Herb Chambers knows what an asset Mike A is to his establishment.!! Chuck. F"

"Honestly terrible… not only did I get my truck back without it even being cleared that it had gotten an oil change still saying it needed one and I wasn’t gonna say anything until I just noticed that my window washer fluid is flashing low too. I have brought my truck continuously since I bought it brand new almost 2 years ago for any type of service it needs right from this dealer I bought it from.. and for 91 dollars an oil change with a 20 dollar customer appreciation added on. Ridiculous that after buying a very expensive truck I can’t even get 100% service"

"Ruddy and Bobby are great, Ruddy was the one that started my sale and then Bobby helped out. All in all it was a great experience, it was made very easy to purchase the litteraly best truck on the lot. It was an easy process and I HIGHLY recommend going in to see one of them. Great time! Great truck!"