Dunkin' 100 Granite Street, Quincy, MA 02169

"This dunks has the BEST customer service in Quincy. I’ll drive past 5 other ones just to get my coffee made here every day"

"I love this location now. I use to skip this location entirely and go out of my way to go to any other Dunkin, but since they got their new team I love it. Nicki is a star in this location. The only thing that could possibly make this location better is to be double the size and add food, but I will say even without hot food they do a lot of business in a very short time and my order is always right when she's there. I love it. It's my favorite location now."

"The manager is here nearly every morning and I even see her there in the afternoons as well, and never forgets my order, it’s convenient and she really seems to care about her little shop. This is refreshing because service here wasn’t that great for a while, and it’s so convenient on my way to and from work!"

"This was worse drive thru coffee I ever had in my life. Dunkin's employee (lady) was a real nightmare for me. She was super rude and ruin company reputation 100000%. Her reacts to customer and treats like I was there to beg for free coffee, after I tried to explain to a cashier at the window that my payment it seems didn't go through but it was deducted from my bank twice already, wicked staff was interrupted during our conversation that I have to be in a line from the beginning and start ordering once again. But her face and her reacts was unacceptable so I didn't order again. I recently moved in this area, I used to live in Washington state (Seattle) the way of customers service is way better than this and care about customers unless you refuse to have me to be your new customer then I don't mind back to Starbucks like before. To the terrible employee today , I suggest you to get some other job. You not fit for something like this. 0 star should be worth for her."