Firestone Complete Auto Care
60 Essex Street, Lawrence, Massachusetts, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care is a trusted car repair and maintenance store located at 60 Essex Street in Lawrence, Massachusetts. With a team of skilled technicians and state-of-the-art equipment, we offer a wide range of services to keep your vehicle running smoothly. From routine oil changes to complex engine repairs, we have the expertise to handle it all. Visit us today for top-notch service and quality care for your car.
Photos of Firestone Complete Auto Care
60 Essex St, Lawrence, MA 01840, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
09:00 - 17:00
Reviews of Firestone Complete Auto Care
"The employees at Firestone are always honest and helpful to me. As a woman bringing my car into a shop by myself I could be taken advantage of. That does not happen at Firestone! I go to 2 or 3 different locations and it's always a great experience."
"Amazing staff very nice people they take there time and make sure job is done right very amazed with the service"
"Although I'm sorry to see Jose leave as manager they couldn't have put a better person in charge over that Lawrence shop but Julio. I can't think of a reason to not bring your car to the Lawrence shop"
"Update : Worst customer service on the planet earth miscommunication make us drive in circles to get a warranty claim done on these tires because you do not know how to level balance and align tires. …..Brand new tires, chopped when I got them in November. 40,000 mile warranty won’t cover it warranty on alignment won’t cover it . What’s the point of a warranty ?? You lost 2 customers over this , the store manger would have handled this way different of he wasn’t on vacation. Contacting Better Business Bureau and corporate today. I drove to upstate New York to have brake service done. My mechanic took the tires off and noticed that the tires were chopped I immediately called the store and spoke to the store manager. He informed me that if the damage was not caused by suspension, then they would cover it and fix the tires because we went in for two alignments. So why did Darlin do nothing today when the car was there for 3 hours? I contacted corporate and the tire warranty company. The store manager is on vacation Darlin even admitted when my husband talked to him last time that they messed up my husband remembers the whole conversation. Darlin says I don’t recall I don’t wanna loose my job over this. I’m not putting my name on it. That’s not how this works. So let’s do the right thing and fix the mistake. We brought the car there today. We dropped it off. The store opened at 7 AM. The car was there for three hours and nothing was done. The alignment was not even checked or fixed. Soooo stop dropping the ball you gave my husband the car now three times without it being safe to drive!! Corporate escalation number 2739965 Tire warranty escalation number 1400596 After the store manager said that if it wasn’t the suspension that caused the problem, he would replace the tires. Guest that he forgot that he said that on the phone ? Regional manager, not very helpful at all and does not know how to return phone calls ! Store admitted that the new employee messed up the tires but now they’re trying to blame the tires for the problem, saying that the tires are being discontinued . Why would you sell somebody tires that you knew were going to be discontinued they have the same exact problem ? On top of it they’re only replacing two tires and charging us $55. Why would you keep any of the tires that are discontinued on the vehicle? Just so you guys know this was a gift so the fact that my husband has to deal with any of this is completely ridiculous. A gift is a gift, so why does he have to pay anything because of your garage is mess up ?? This will be the last time that we ever purchased tires at Firestone."
"Update: Elijah is a very nice person. I appreciate his help from the bottom of my heart. I dropped off my vehicle before 7 am for oil change, oil filter change, and tire rotation. It's ready by 10 am. The staff are friendly and helpful."
-
Collision Quest
394 Kilburn St, Fall River, MA 02724, United States
-
Sullivan Tire & Auto Service
36 George Leven Dr, North Attleborough, MA 02760, United States
-
Colonial Tire & Services
13 Wilkins Dr, Plainville, MA 02762, United States
-
SpeeDee Oil Change & Auto Service
547 Kelley Blvd #1, North Attleborough, MA 02760, United States
-
Attleboro Car Care Center
635 E Washington St, North Attleborough, MA 02760, United States
-
Pep Boys
85 US-44, Raynham, MA 02767, United States
-
Sam's Tire & Auto Repair
21 Court St, Taunton, MA 02780, United States
-
Pure Function Motorsports
336 Weir St, Taunton, MA 02780, United States
-
Walmart Auto Care Centers
677 Timpany Blvd, Gardner, MA 01440, United States
-
Pep Boys
1337 Lakeview Ave, Dracut, MA 01826, United States
-
Brad's Service Center
760 Front St, Chicopee, MA 01020, United States
-
Goodyear Auto Service
435 Dwight St, Springfield, MA 01103, United States
-
Central Chevrolet Certified Service
675 Memorial Ave, West Springfield, MA 01089, United States
-
Jiffy Lube
475 N Main St, East Longmeadow, MA 01028, United States
-
Tint's Auto Repair
56 Southwick Rd, Westfield, MA 01085, United States
-
Attention to Detail - Ceramic Coatings Paint Protection Film Window Tint Paint Correction Detailing
173 Shaker Rd, East Longmeadow, MA 01028, United States
-
Ready Credit Used Cars Springfield
693 E Columbus Ave, Springfield, MA 01105, United States
-
Jim's Auto Repair
20 Warehouse St, Springfield, MA 01118, United States
List of businesses, places and services in Massachusetts
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos