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Jiffy Lube
475 North Main Street, East Longmeadow, Massachusetts, United States
About the Jiffy Lube
Jiffy Lube is a well-known car repair and maintenance store located at 475 North Main Street in East Longmeadow, Massachusetts, United States. They offer a wide range of services including oil changes, tire rotations, brake inspections, and more. With a team of experienced technicians, Jiffy Lube is committed to providing fast and reliable service to keep your vehicle running smoothly. Visit their convenient location for all your car care needs.
Photos of Jiffy Lube
475 N Main St, East Longmeadow, MA 01028, United States
Opening hours of Jiffy Lube
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
08:00 - 18:00
Sunday:
09:00 - 16:00
Reviews of Jiffy Lube
"Please Read In Full: Antifreeze/Coolant Scam: Why You Should NOT Trust Jiffy Lube: Went in for an oil change, asked them to top off fluids which is supposed to be included in any oil change (apparently something you must remind them because they hadn't done it.) As many OTHER REVIEWERS HAVE POINTED OUT the guy with dreadlocks (same guy in all the descriptions) told me my antifreeze reservoir was empty and urgently needed a coolant flush. "With the coupon it'll be..." same song and dance. I asked them just to add antifreeze and that I wanted to have it looked at by my regular mechanic, and I was REFUSED. He said it'd be "too dangerous to drive by simply adding the fluid without the service." I had no choice and purchased the service, otherwise he would not top off my fluids. I ASKED TO MAKE SURE IT WASN'T A LEAK OR ANOTHER ISSUE CAUSING THE ANTIFREEZE TO DISAPPEAR. I was assured by the "mechanic who'd worked there over 20 years" that no leak was present and this service ($179 total) would remedy all issues. He told me that he checked, there was no other issue. Well, GUESS WHAT? That was an unnecessary "repair" and a waste of money. I needed a REAL MECHANIC to repair my car. My reservoir is EMPTY only a few weeks later. Why You Should Go Elsewhere For Oil Changes: I've had oil changes here before, but quickly realized that even with the Groupon discount of $25 they ALWAYS tack-on additional fees. It's the exact same price whether you go in with a Groupon or go in ready to pay full price. Any discounts or coupons don't make a difference. And the upsells are ridiculous -just like this antifreeze scam."
"Wow, I had an incredible experience with these guys! They went above and beyond to help me out, even though it was just before closing time. I was so impressed by their knowledge and expertise. They truly saved the day!"
"awesome service, respectful and friendly staff who communicated clearly with me and each other about the needs of my vehicle. i was diagnosed, worked on, and done with a fresh radiator and oil change in less than 20 minutes. this is a great location and i'll definitely be back when my car needs it again!"
"Please do not go here if you’re reading this. Please!! Despite me being screwed by this location on multiple occasions (fool me twice++ shame on ME), I reluctantly go because it is convenient and super close to where I live. This morning I showed up for 8AM to avoid chaos. I got pulled right in. A “manager” with dreadlocks came to my door and told me my 2 year old vehicle has zero coolant in it and it’s detrimental to the vehicle operation. I explained that the car is 2 years old so I’m hesitant to his up-sell. He calmed my nerves and explained how dealerships put “bottom of the line” products in their vehicles and that is why it dried up. I asked how much it would be and he said “$130 and I will throw on a coupon.”Fine. Let’s just do it. Come time to pay- my total was way higher than it should be so I asked how much it was for the coolant/flush that the manager upselled me, and he said $159.99. $159.99 is way higher than “$130 and throwing on a coupon”?? So I ask to talk to that “Manager” again and he said he “never said that” !!!! Yes!! Literally said he never said that. Like I was making this up? In the. End, another manager- an awesome person - calm cool and collected, came over and handled my bill and got the total down. He was AMAZING and shouldn’t be working amongst these other sleezeballs. The poor guy is trying to run a decent business and has a manager standing around ruining it for him. Funny because the upsell “manager” said they called him in to this location to help the store because of its “bad ratings”. All he is doing is ADDING to them. I will never be back here again. I mean it this time. Lost my business forever. Welkers/Gary’s is right down the road and while you need an appt, it’s worth it to avoid this chaos."
"Always great service. As female knowing nothing about cars, always thinking I’d be taken advantage of thing I don’t need when taking my car in for service. These gentlemen always make me feel comfortable and reassured of maintenance I need for my vehicle. I am never pressured or feel uncomfortable when going here. I’ve been going to this one location for years and have never had a bad experience. 10/10! Thank you."
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