O'Reilly Auto Parts 1376 Washington Street, Hanover, MA 02339

"This is my first stop for auto parts, and usually my last, as they are more likely to have what I need in stock than other local stores. Very friendly staff, helpful, reasonable prices which are often excellent during sales. I haven't needed advice from them, but I've heard them answer questions for customers and they have always sounded well informed and don't try to BS people or upsell them. The one time they didn't know the answer, he just said that up front (whereas many people we'll just make up an answer so they don't seem uninformed)."

"Tyler, Bill, Jackie, Freddy (I think I have everyone's names right!) You all are the A Team. This location has some excellent customer service. So helpful, so friendly, and really helped me out in a bind. When my dad passed away, and my car battery needed replacing, I needed to learn basic car maintenance fast! My dad was always a fan of O'Reillys so I thought there would be my best chance at success. The team went above and beyond--they even went as far as replacing the old battery with the new one right there in the parking lot AND they showed me every step of the process so that I would know how to do it myself for the inevitable next time. Now this young lady will be ready the next time a car battery needs replacing! I will definitely continue to be a customer here for all my auto part needs."

"Very positive experience at the Hanover store. I was waited on almost as soon as I walked through the door. The young man at the counter was waiting on another customer but he called back to a colleague to come out and help me. The second person was extremely helpful. He found the part I had ordered on the phone yesterday afternoon, and then walked with me out to the sales floor to help me locate two other products I needed. I was very impressed with the level of customer service at this store."

"I enjoy going to going to that store, because people like John an Colin’s and the other folks have a strong automotive knowledge. When they don’t have a part they can get it same day from there warehouse. They do sell better quality products than there competitors. I have used oreilly’s with my project build and they have never let me down. Good job guys l"

"The Oreilys of Hanover has a great crew of employees. They're very helpful in providing answers to my questions, if they don't have what you need they are quick to order it. Every time I've gone there (5×s this wk alone) I've been greeted with a smile & quick assistance as soon as I stepped in the door. In & out in under 5 min."