Advance Auto Parts

"I've used this store many times in the past, but in the past few of months they've failed to deliver on literally anything I've ordered whether it be in person or online, despite items being in stock at their specific store. Today I went to pick up an order I placed earlier this morning (it was 3pm at time of pickup), and I was told none of the items I ordered were available except for an oil filter. No call was given to me, no online notice, and no solution, so I asked for a refund. I gave this store a few times after having this kind of interaction happen but employees like Scott are why auto parts stores' reputations are dropping rapidly. It doesn't set a good example to have an employee smoking directly in front of the doors to the store, either. I'll just order from Amazon if I need to wait two or more days anyways, and skip the interaction with frustrating, lazy employees."

"Arrived to the store at 8:05 PM to return a battery core only to see a note on the door saying, "had to close at 7 PM due to weather sorry for the inconvenience." :( The weather the note was referring to was rain! Hardly inclement!"

"Around 8:45am on 10/19/23, I went to the store buy a Diehard lawn battery U1-3. A Black salesman didn’t know where it was. He looked around on the shelf. I found it on another shelf. I wanted to pick battery that look new and not front one. He told me that “you can’t do that and you have to take front battery”.After I didn’t do as he told. He seems very angry and punched the box when he walked away. Terrible bad temper guy!"

"Charlie and Eddie were fantastic. They were helpful, attentive, caring and displayed amazing customer service. The installations of wiper blades and battery went smoothly and Eddie was very knowledgable. Definitely the place to go."