CHA Eye Center, Malden

"I’ve been trying to make an appt for two weeks and the phone just rings and no one can help me"

"Why do you guys keep the same receptionist when everybody complaining about how rude she is??? And why is it so difficult to schedule an appointment there?"

"The doctor and staff were very nice and helpful. Didn’t have to wait too long. They provided excellent information and they are very nice people."

"I was there about two years ago and the eye doctor I saw dilated my pupils and did not even offer the standard dark plastic eye ware so that I could see without difficulty after leaving the clinic. I had driven to the clinic and found myself at risk driving home. I emailed the doctor directly to let him know how I was affected without emailing anyone else about this. I never even heard an acknowledgement from this doctor. He worked in a very rushed way which I also did not appreciate. In my email to him, I mentioned this as well and let him know that I was on-time with my appointment and that his rushed work and behavior was not due to any fault of mine. Anyway, given the lack of any acknowledgement or apology from this doctor, I changed my next appointment to see a new female doctor who behaved and worked as one would expect. For sure, a bad experience at Malden's CHA eye clinic."

"My eyes hurt me a lot so I called to schedule an appointment but the women that I spoke to didn’t want to schedule me with any one of the Doctors she was very rude to me also the Doctore that I saw last time not good"