Back Bay Allergy Associates

"Jesus Christ the lady on the phone was so damn rude, terrible receptionist, almost made me cry over the phone. Absolutely unacceptable. Very rude and arrogant behavior, she should learn how to properly handle costumers."

"Very rude receptionist"

"The reviews really had me concerned. But the Doctor and nurse are incredibly kind and patient with all my questions! They are so helpful I would recommend them to ANYONE."

"The previous poor reviews must be with former staff, because I just spoke to one of the nicest office staff I have yet encountered since moving to Massachusetts. I wish I’d gotten her name, she really helped me get the soonest appointment possible and looked up my insurance information for me though she didn’t have to. Great experience with the office employees of a busy doctors office has always been enough to make me want to continue with the practice. It isn’t the drs that keep me at a practice, it’s the office staff. And my first impression was lovely!"

"The lady that picks up the phone call is the most rudest person I ever talked to. She made me cried a few times after hanging the phone. I don’t know how they hired her to do this job if she’s can’t even talk to people normally. The Doctor is ok, really dry but gets the job done, but I’m thinking of finding a new place because I can’t handle the lady every time I need to call."