Ace Heating Repair & Furnace Installer

"Kenny was an ABSOLUTE LIFESAVER. 10 days ago, my boiler went, I had a different company come to my house to check it out and what a nightmare, they said they could not find the part and would order it to be here in three days. Three days later I was told they would come the following day, they came and broke the part while trying to install it. Then I was riddled with empty promises and no call no shows until I couldn't take the cold any longer. After 10 very cold days without heat or hot water I reached out to Ace Heating, Kenny came out and had my heat and hot water running ON THE SAME DAY. I cannot recommend Ace enough. Great service, very professional, highly recommend them."

"Reached out to Ace/Best to come look at a 70s era boiler in my home. They were extremely responsive and prompt, and thorough in their work. Provided me with an estimate for a replacement cost and a quote for the repairs needed to keep the current boiler, and when I chose the repairs, they had the parts ordered and in within a couple of days. Repair was completed well and even though some extra work was needed (radiators all had to be flushed afterward), they stayed at their original quote. Great to work with, I'll definitely be relying on them in future for repairs and maintenance."

"My husband and I just bought a new house. We have lived in it for less then 3 weeks and in that time it seems like every new homeowners nightmare keeps happening. When our furnace wasn't working properly we were at our wits end. We did our research and found this company, they sent KJ and he was absolutely AMAZING! He was honest, professional, and gave us great information. Our furnace was put together completely wrong and he diagnosed and fixed everything. Now our house is toasty warm and while we still have 100 other nightmares to deal with we can sleep a little easier knowing one issue is fixed and we won't freeze while figuring everything else out"

"I have a few properties in Albany NY. This company has been absolutely fantastic. There available 24/7. Which is great. Highly Recommended!!!"

"After having a long week with other appliances breaking down on me. On Wednesday morning, I woke up not having hot water. After watching YouTube videos on how to hot to light a hot water tank, with no success. At this point, it's late at night. I'm googling plumbers, I come across this number. I call and a man named Kenny answered, he only asked for general information, and I sent it immediately. Within the hour, he got back to me. He said he could come out and look at it, I said sir if you are going to come and charge me for what I have already tried, please don't come, I can not afford it right now. He said he would come to take a look, and he did. He changed out a wire, and that was unsuccessful as well. As he was leaving, I asked how much? he said I'm not going to charge you." I was so taken back, then he said if you buy the hot water tank, I will install it. At this point, I'm crying because I've called and asked so many people and tried so many things myself. I was so discouraged prior to him coming. The next day, he showed up at his word with a plumber, Manny. They did the job in less than one hour. They were very clean, respectful and professional. He even got someone to come thank the old tank. I truly am grateful to them both. If anyone is looking for a good plumber I strongly recommend you to call Ace Heating & Cooling"