MetroWest Medical Center 115 Lincoln Street, Framingham, MA 01702

"this place deserves no stars that’s how bad they are. you’re lucky if you get a nurse that actually cares. the amount of times i’ve been at this hospital for the same reasons and they still don’t care is actually very sad. i was in the hallway until i got sectioned. one of the nurses made me take my pants off IN THE MIDDLE OF THE HALLWAY while there was people around. as she had an intern i guess next to her. telling her how she does things or whatever. i then get placed in a room. mind you the only time i actually spoke to someone was when i first got there. they only bother you to take vitals and for me to see how my blood levels are because of reasons i will not say on the internet. anyways i talked to pes once. i told a nurse i wanted to go home and how i hated this hospital. she then proceeded to tell me i was lucky to be in a room and not in the hallway. i then tell her i wanted to speak to pes or someone so i can talk about going home. she tells me she’s going to try and talk to pes and see if they can come in and talk to me. next thing i know im getting transferred to an inpatient. which let me add being in a inpatient is 1000x better then being in that horrible place. they leave you in a room until you leave. they come in like i said to check vitals. no one tells you anything literally UNTIL YOU LEAVE. and it’s not even the nurses that tell you. it’s EMS telling you that you’re leaving. EXCUSE ME. i left on tuesday. they didn’t even give me all of my belongings. they gave me everything BUT my shoes. my mom has been trying to get into contact with them and what do you know. they magically disappeared? the hospital i am at right now gave me everything. so clearly i didnt come with my shoes. this hospital is unprofessional they dont care. the last time i was at this hospital there was a woman yelling because of how traumatized she was at being in ers and how she doesn’t like being around security and men in general. you know what they do? they have the security hold her down until the nurses come in and give her a shot for her to calm down. they proceed to laugh and make jokes about this poor woman. when she comes to she starts freaking out again and understandably so. they just walked past her and told her to be quiet because no one wants to hear her yelling. THEY DONT CARE. they need to get shut down or something. if you plan on bringing anyone to this hell hole. DONT. the amount of times they make fun of their patients whether it’s laughing or joking is insane. this place needs serious help. you’re supposed to be a hospital and care for your patients. and they don’t. they just let you sit until they decide to help you. moral of the story don’t come here and don’t bring valuable things with you. cause they’re gonna steal them and try and make it seem like you never came with it. i cannot wait for the day this place gets shut down with the lack of care this place holds. people will cry and cry and they’ll just walk past like nothings going on. before i left the hospital the other day i still had my iv in and the nurse took it out SIDEWAYS and not down. someone needs to sue them."

"My father came in by ambulance yesterday because he was having a stroke. The doctors, nurses and staff have been fantastic. Even though they are all out straight with the large numbers of patients, you would never know by the extra time and attention they spend with my father and us."

"Absolutely terrible experience from the minute I walked in. I went to radiology for my appointment and no one was there so I went to patient registration, keep in mind I already registered on line. I got called up and sent back to my seat 3 times because no one had any clue what they were doing. If I didn’t need this appointment so bad I would have walked out. To top it all off there is a completely unprofessional staff member giving everyone including fellow employees attitude,Very rude, obnoxious and loud. I have had good experiences with the ER. But this was on the opposite end of that spectrum.Now I see why they have a 2 star rating. Never again"

"I had some tests and surgery done at the Framingham Union Hospital. Much easier to get in and out and park than Boston hospitals. The care I received was better than the care my wife received at one of the large Boston hospitals. All the doctors were professional and the staff, especially the nurses were friendly and attentive and I received all the post surgery care I needed and all my request were met in a timely manner. Thank You !"

"The Labor and Delivery Dept deserves 10 stars. I had my baby a few weeks ago and had an amazing experience. Dr. Brazer, the nurses (esp. Sonja) and the pediatricians are highly skilled, attentive, and compassionate. I felt very comfortable knowing that my baby and I were getting the best care. Thanks to the entire staff!"